Charmerende 'Waterfront District' Hjem i hjertet af Hyannis Port.

Thanks Amir .

Thanks for the fabulous review Ethel Marie .

Thank you Brigitte !

Hi Sandy and Ron , it was so nice to have met with you both , we usually do with most of our guests . You were great guests . As always , we strive to provide unmatched quality for our renters and help in providing everlasting memories of Cape Cod . The beach pass gives you access to eighteen of the area beaches , and three of them are about five minutes drive from the house .

It is unfortunate that I have to respond to the first negative review after 7 years of renting this property. Not surprisingly, it is also the first time I have had to withhold a renters security deposit due to damages. It is disappointing that this renter is bitter and disgruntled due to loosing their deposits as 90% of my reviews are 5 star which more accurately reflect my home and the surrounding neighborhood. Hyannis is a very desirable Cape Cod rental destination with close proximity to Main St. and the Island ferries. There are certainly other areas of Cape Cod worth visiting and renting in Hyannis is a perfect jumping point for day excursions. No other renter has ever claimed to feel unsafe in our home. In fact this renter actually emailed me "We had a wonderful stay. Thank you for sharing your lovely home with our family". They even donated beach towels and a boogie board for future renters to enjoy. The switch cover over the light is a dawn till dusk light which is designed to keep dark areas illuminated so our renters can come and go from the parking lot to the home safely. I also do not think it is unreasonable to expect renters to lock my home when they are not there. Theft can happen anywhere. As to the damage, our home is inspected between renters and any minor issues are disclosed to the incoming renters so they know we know it was not caused by them. The damage to the furniture was not caused by 1 cup of spilt water. The renter admitted that they left wet clothes/towels drapped over the kitchen island which distorted the wooden cabinets making it unsightly and unrepairable. This renters willingness to find a solution was not feasible as she wanted us to repair the cabinet which we deemed unrealistic as I am a licensed contractor and carpenter. We offered her the option of her finding and purchasing a comparable replacement and we would then return the security deposit. The replacement would cost around three times as much as the security deposit amount . Needless to say she did not choose to replace the damaged furniture. She claims that loosing her security deposit is a significant financial loss, but I argue that having to replace our kitchen island is a greater loss. We expect normal wear and tear when renting our home and are very reasonable. We want our renters to have a positive experience. We take pride in our home and want to make it a comfortable, clean, and enjoyable for all our future guests.