One of the reasons we booked this property on VRBO was based on the reviews that were left previously so I feel that we would be doing other’s a disservice if we didn’t leave a review based on our experience. We had high hopes going in, the property looked beautiful and clean online. However, when we arrived it was very apparent the property had not been cleaned from when the previous guests had stayed. After driving over 7 hours with 2 young kids it’s the last thing you want to find. We tried calling the main contact, her phone rang, eventually went to voicemail and the mailbox was full. We called the backup person, they answered, apologized for everything and said they would get in contact with the main person. It was already 8pm and we were ready to get our kids to bed. I began stripping beds and gathering towels to wash since we didn’t know if or when a cleaning crew would arrive that evening. The cleaning crew didn’t get there until about 8:30, they were finished around 9pm. We never received an answer as to why the place wasn’t cleaned but they did comp us for our first night. We felt more could have been done. We also realized during our warm week in mammoth that we couldn’t open the screen door for the patio door. It was put on backwards and barely slid. Only two of the windows, the very small ones above the couch in the main living area had screens on them. We opened the other windows in the house one day just to get some fresh air and cool the place down and ended up with a yellow jacket in the house. It just added disappointment and annoyance to the trip. The kitchen cooking tools are to be desired. They either don’t exist, are half melted, or old. The knives were also very dull. I’d suggest bringing your own cooking tools and knives if you plan to make your own meals while you’re there. The house itself is nice, beds are comfortable, and it was nice having a washer and dryer. We wish we could say we would stay here again, but we will be finding other accommodations.