Sun-Soaked Coastal Hideaway - Steps to Beach!

We're so glad you found the place clean, close to the beach, and a great fit for your needs. Regarding the bathroom size, the listing photos were taken by a professional photographer and accurately reflect the space, so guests can get a true sense of the layout before booking.

Hi Leigh, we're happy you enjoyed being near the beach! This homeowner works hard to provide an ideal stay for all guests, and they would like to clarify the following: - We use professional photographers so we can be sure that our images accurately reflect each property and guests can decide before booking if the layout meets their expectations. Our listings are carefully built to reflect our properties in an accurate light and we use professional photos so guests have an idea of what to expect. - We strive to provide every guest with a comfortable, safe environment to get away to and relax. We are always looking for ways to improve the guest experience and your feedback is an important part of that process. We hope to host you again in the future!

Hi Rebecca, the homeowners were surprised to read your review, as they're accustomed to providing excellent guest experiences, and would like to share the following:  - Upon inspection, we noticed several black marks on the walls that weren't present during our team's cleaning before your check-in. Additionally, some spackle near the door appeared to have been chipped away. Following your check-out, we repainted the entire interior, addressed the wall with the marks, and repaired the area where the spackle had been damaged. - We used a professional photographer to guarantee that our listing images accurately reflect the character of the home and guests can decide before booking if the space meets their preferences. After reviewing the photos, the only changes not reflected are the addition of a few plants and updated artwork.  - Before the arrival of each new guest, we thoroughly clean the entire cottage, ensuring meticulous attention to detail from top to bottom.  - We've addressed your comment concerning the couch, and upon examination, it appears to be undamaged. - We carefully set competitive rates for the property after a thorough analysis of the home itself and the surrounding area.  - Unfortunately, the cottage was left in unsatisfactory conditions that required a deep cleaning. While we want our guests to enjoy their stay here, we also need them to respect our home and treat the property as their own. We truly go above and beyond for our guests and we look forward to hosting many happy travelers. 

Hi Jeremy, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We're sorry your stay didn't meet your expectations. - As is standard in the vacation rental industry, the owner provides a starter amount of toiletries and other essentials, and once that amount is out, it's typical for the guest to purchase more supplies. - We provide sufficient supplies for our guests but were, of course, willing to address your concerns. Once you brought the issue regarding extra linens to our attention, we addressed it as quickly as possible by having more delivered to you. - We have the property professionally cleaned before the arrival of each new guest, and we trust our cleaning service. The silverware drawer was cleaned prior to your arrival. Thanks for letting us know about your stay!