Oceans 1006-2 Bedrooms-Oceanfront-Walk to CG Pier

Thank you for the great review, we will definitely let the proper team members know about the issue you had with the unit. We hope to see you again soon at Elliott Realty.

Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations and that you encountered so many issues upon arrival. We're especially sorry to hear that the sleeping arrangements did not match the listing description, creating an inconvenience for your family. We also regret the condition of the unit. The cleanliness concerns you described including the hair, debris, dirty linens, and food left behind are unacceptable and not reflective of the standards we aim to provide. We understand how frustrating it must have been to spend part of your vacation cleaning instead of relaxing. We appreciate you also pointing out the concerns with the furnishings, balcony furniture, and the accuracy of the photos. Your feedback has been shared with our housekeeping, maintenance, and property management teams so these issues can be addressed and reviewed with the owner. We're grateful for your kind words about our team at Elliott Realty. We're pleased we were able to assist you and handle your concerns fairly, even though we recognize it could not make up for the overall experience. Thank you again for bringing these matters to our attention, as your feedback helps us improve for future guests.