Pet-Friendly Mountain Lodge: 2 En-Suites, Gas Fireplace & Large Deck

We are incredibly grateful that you took the time out to leave us a 5-Star review, Katherine. The team at Big Bear Vacations is thrilled that you had a wonderful experience at Inn Between Pines. We hope to see you again in the soonest time!

Thank you for the wonderful review, Cindy! We're thrilled to hear your family had a great time. We’d love to host you again on your next Big Bear getaway!

Thank you for the glowing review! We're delighted to hear you enjoyed the amenities, especially the hot tub, and found our team responsive and accommodating. We're thrilled that an early check-in made a difference for you. We appreciate your kind words and look forward to your next stay with Big Bear Vacations!

We thank you for the 5-star rating and for sharing your recent experience with us. The team at Big Bear Vacations is thrilled that your family was able to take advantage of the great location and amenities that our property Inn Between Pines offers. Hope to see you again!

We're happy to see that you had a 5-Star experience at Inn Between Pines, Kevin. Thank you so much for sharing your kind review. Our Big Bear Vacations team is looking forward to the opportunity to host you again!

We are incredibly grateful that you took the time to leave us a 5-star review. The team at Big Bear Vacations is thrilled that you were able to take advantage of the great location and amenities that our property Inn Between Pines offers. We hope to see you again soon!

It was a pleasure hosting you on your recent visit, Lila. The team at Big Bear Vacations is thrilled you were able to take advantage of the great location that our property Inn Between Pines offers. We have noted your feedback about the utensils and rest assured that we are taking the appropriate measures to address it. Thank you for choosing us and our team is looking forward to hosting you again soon.

Thank you for sharing your feedback with us. We sincerely apologize for the frustrating check-in experience, the lack of cleanliness, and the issues with the barbecue grill. We completely understand how disappointing it was to deal with delays, unexpected cleaner visits, and advertised amenities being unavailable, especially after planning your meals around them. This is far below the level of service and quality we aim to provide. Your comments have been shared with our management and housekeeping teams to address these communication and standards failures directly so this does not happen again. We appreciate your honesty and regret that we fell short during your stay. We would welcome the opportunity to host you again in the future to deliver the smooth and comfortable experience you deserved.

Thank you for choosing to stay with us at Big Bear Vacations. We always aim to deliver a great experience, and we apologize for any inconvenience you may have experienced. Please know that this is neither our standard nor the experience that we wish for our guests. We have addressed the issues you mentioned with our housekeeping team, who have done a deep clean on the property, and we will use your feedback to make us better and to ensure this doesn’t happen again. It is our hope that you will give us the opportunity to better serve you in the near future.

Thank you for sharing your feedback, Nicole. We apologize for the issues you experienced during your stay. We did offer to send maintenance to address the concerns, but understand that you preferred not to have them come at the time. We will continue to work on improving cleanliness and maintenance to ensure a better experience for future guests. We hope to have the opportunity to host you again under better circumstances.

We thank you for the 5-star rating and for sharing your recent experience with us. The team at Big Bear Vacations is thrilled that your group was able to take advantage of the great location and amenities that our property Inn Between Pines offers. We can't wait to host your next stay with us.