Charming Nest 2BDR/2BTH - Pacific Ocean beach 800 m from this home

Hello, Patricia. Thank you very much for your review. We very appreciated it. If accommodations with a kitchenette are not suitable for you, it is better to book a unit with a full kitchen. This kitchenette and all kitchenette appliances were clearly described in VRBO site (accuracy 100%), and our emails to you. It was your choice to book or not to book this unit with the kitchenette. As a result, your comment about the kitchenette is not understandable for us if it wasn't a joke. Thank you very much for your staying. We very appreciated it. You are welcome to come again at any time if you will want to rest in Bowen Island in the future. We will apply all our efforts to make your rest pleasant in Charming Nest. 7 April 2026

Hello, Erica. Thank you very much for your reservation Charming Nest and review. We very appreciated it. I would like just to add a small detail to your review: This unit doesn't have a kitchen - this unit has a kitchenette. We honestly give this information on VRBO site: "The unit has a living room, two bedrooms, two full bathrooms, and a kitchenette (4.3 square meters)." According to vocabular definition, "kitchenette is a small kitchen or part of a room equipped as a kitchen". You are welcome to book Charming Nest again at any time if you will want to rest around Pacific Ocean on Bowen Island in the future. We will apply all our efforts to make your rest pleasant. Thank you very much. Andrey

Good evening, Connie. Thank you very much for your reservation Charming Nest and your review. However, your review is little bit strange. 1. We don’t know what kind of maps you have needed. We are not able to provide specific topographic maps for each area on Bowen Island. Google Map is available and it may satisfy all specific requirements in maps for free. Charming Nest has high speed internet to get any map if you needed it. Moreover, we have left to you specially our contacts for assistance. You didn’t ask any help from us after your arrival in Charming Nest. 2. Stove top is absolutely useful to fry eggs and cook non-large simple meals as it was described on VRBO site. If the “stove top was not all that useful” it wouldn’t be certified and sold in Canada. You have forgotten to write that kitchenette had a toaster-oven, a slow cooker, a coffee maker, a bread toaster – not just a microwave, and a kettle. Thank you very much. You are welcome to reserve Charming Nest at any time again if you will want to rest on Bowen Island. We will apply all our efforts to make your rest pleasant. 8 May 2025 Andrey

Hello, Victoria. Thank you very much for your review. We very appreciated it. You absolutely right this unit is “very clean” because we take care about healthy environment for rest of our guests. We hire cleaning service for this. You made very interesting conclusion about clear and easy instructions. I am hearing the first time in my life “instructing in proper usage” may scare people to use items. Usually, absence of instructions in "proper usage" creates problem in using items for people. Nobody has complained before that instruction such as “It is better do not flash hygienic items in a toilet” or “Please remove food scraps from dishes before loading in a dish washer” or “Remove a garbage” made them “a bit uneasy”. We checked every item (device) after your review and we didn’t find “signs” that we asked to “clean them up” according to “owners standard”. Did you see any our asking to clean up an oven, a cook top, a toaster, a coffee maker, a slow cooker, any sink or something else? I have doubts that you have seen them. Unfortunately, you forgot to write what was real: we ask our guests to leave street shoes on the first floor. As result, tree “leaves” are not supposed to be on a step and on the second floor in a living zone. We charge minimal cleaning fee ($50) for proper cleaning this 2BDR and 2BTH unit In order do not increase general price suggesting that guests will follow rules. If guests use street shoes in a living zone, don’t remove garbage, don’t gather towels and so on, cleaning company increases price for us. It is choice of guests to follow rules or to pay additional fee for cleaning or plumber services. VRBO and AIRBNB rules supposes to request additional cleaning fee if it is applicable. These instructions help our guests don't pay avoidable fees especially for plumbing services in self-checking in and self-checking out units. You are welcome to come again. We will apply all our efforts to make your rest pleasant and easy. Thank you very much for your staying. We very appreciated it. Andrey