12BR/11BA Kissimmee Resort Villa w/ Stunning Clubhouse

Thank you for your feedback. We’re glad your family had a great time and enjoyed our home. Sincerely, Manuel

Dear Kevin, Thank you for your wonderful 5-star review! We're delighted to hear you found our home pleasant and exceptionally tidy. We put extra effort into ensuring the space remains immaculate for all our guests. It's particularly gratifying to know that the floor plan worked so well for accommodating larger family groups - that's exactly what we had in mind when selecting this property! We hope you created some wonderful memories during your stay and would love to welcome you and your family back anytime. Sincerely, Hector & Ale

Dear Stephanie, Thank you for your perfect rating! We're delighted that you found our home pleasant and to your liking. Your kind words mean a lot to us, and we're so glad you enjoyed your stay. We hope you had a wonderful time in Orlando and created some lovely memories during your visit. We would be thrilled to welcome you back anytime! Sincerely, Hector & Ale

Dear Renata, Thank you for choosing our home for your February stay in Orlando. We're delighted to hear you found our property welcoming and well-maintained. It's wonderful that we were able to assist with your inquiries and that the little ones enjoyed having their own space to play. We take pride in creating a comfortable atmosphere with thoughtful interior design, so your comments about the decor are especially appreciated. We hope your Orlando adventures were memorable and would be thrilled to welcome you and your family back for another visit in the future. Sincerely, Columbia Management

Dear Scott, Thank you for the perfect 10 rating! We're glad our home worked so well for your business group. It's great to hear the private bedroom suites and open layout made everyone comfortable during the conference week. We appreciate you understanding about the minor wear and tear that comes with hosting many guests throughout the year. Your feedback helps us keep improving, and we'd love to welcome your team back anytime! Sincerely, Hector & Ale

Dear Leroy, Thank you for your wonderful review! We're thrilled to hear that our home provided ample space for your family vacation. It brings us such joy to know that your children had a fantastic time splashing around in the pool - creating those family memories is exactly what we hope for when sharing our home with guests. We appreciate you taking the time to share your experience from your stay with us in May. Should your travels bring you back to Orlando in the future, we would be delighted to welcome you and your family again! Sincerely, Hector & Ale

Dear Dontello, Thank you for your 5-star review! We're delighted you found our home spacious and pleasant. We appreciate you choosing our property for your weekend stay in Orlando and taking the time to share your positive experience. We hope you created wonderful memories during your visit and would be thrilled to welcome you back anytime your travels bring you to the area again. Sincerely, Hector & Ale

Dear Cynthia, Thank you for your review and for choosing our home for your family vacation. We're delighted to hear that the home was spacious and accommodating for your large group. We apologize for any inconvenience caused by the parking situation. We understand how important it is to have ample parking and will certainly take your feedback into consideration for future improvements. Thank you again for your stay. Sincerely, Columbia Management

Dear Rodney, Thank you for taking the time to share your experience. We're glad to hear you found our home nice during your stay. We're truly sorry about the unpleasant situation you encountered with the local tow company. Unfortunately, these companies operate independently throughout Orlando, and we understand how frustrating such encounters can be during your vacation. We appreciate your feedback and hope that despite this unfortunate incident, you were able to enjoy some aspects of your time in Orlando. Sincerely, Hector & Ale

Dear Savanna, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're pleased to hear that overall you enjoyed your visit and that our home provided ample space for your gathering. It's wonderful that you found the property maintained, appreciated the convenient location, and enjoyed the refreshing swimming area. We value your honest assessment regarding areas for improvement. Thank you for bringing the carpet condition to our attention, as well as the discrepancy between the advertised and actual bed sizes. This feedback is incredibly helpful as we continuously strive to ensure our listing accurately represents our home and meets our guests' expectations. We appreciate your kind words about our communication efforts. Keeping in touch with our guests is something we take pride in as we want everyone to feel comfortable and supported during their stay. Thank you again for choosing our home for your group gathering and for sharing your experience. Sincerely, Hector & Ale

Dear Stella, Thank you for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our home itself to be amazing, which is something we strive to maintain for all our guests. We sincerely apologize for the unfortunate parking situation you experienced. The towing incident must have been incredibly frustrating and stressful during what should have been a relaxing vacation. Thank you for bringing this important issue to our attention and for sharing this detailed information that could help future guests. You're right that parking can be limited in the community, and we appreciate your suggestion about being more explicit regarding the vehicle limitations. This feedback is valuable as we continue to improve how we communicate important details to our guests. Again, we appreciate your honest review and are grateful that you enjoyed the property itself despite the challenges with the surrounding area. Sincerely, Hector & Ale

Dear Shante, Thank you for taking the time to share your feedback about your recent stay at our home. We're pleased to hear that the size and number of rooms accommodated your group well. We sincerely apologize for the housekeeping oversights you encountered. Finding glass on the outdoor furniture and marks on the bedroom door is concerning, and we appreciate you bringing these issues to our attention. The pool hose should certainly have been properly stored before your arrival. We're disappointed to learn about the delayed communication through our app and regret that you needed to make a phone call to receive assistance. Regarding the pool heating system, we understand your frustration with paying for a service that didn't perform as expected. The cycling issue you described will be examined. Your feedback about the parking limitations is valuable. With a property designed to accommodate larger groups, we recognize this presents a challenge for guests with multiple vehicles. This insight helps us provide better information to future guests so they can plan accordingly. Despite these inconveniences, we appreciate your overall positive rating and hope to welcome you back in the future with improvements based on your thoughtful comments. Sincerely, Columbia Management

Dear Antoinette, Thank you for sharing your detailed feedback about your recent stay at our home. We're delighted to hear that you found our property spacious, pristine, and consistent with what was promised in the listing. It brings us joy knowing the main level served as an excellent gathering space for your family, and that the dual refrigerators proved beneficial. We appreciate you promptly notifying us about the wall damage you discovered. Regarding the bath linens, we value this feedback and will certainly consider upgrading their quality. The parking situation you described is concerning, and we sincerely apologize for the difficulties your family experienced with the towing incident and the unhelpful response from security. While the community does have strict parking regulations, we understand how frustrating this must have been for your out-of-town guests. Most importantly, please accept our heartfelt condolences for your family's loss. During such difficult times, having a comfortable space to come together is essential, and we're grateful our home could provide that environment for your family to share and honor those precious memories. Sincerely, Hector & Ale

Dear Jadanisha, Thank you for your perfect rating! While you didn't share specific details about your stay, we greatly appreciate your 10/10 score. It means a lot to us that you had a positive experience at our home. We hope you enjoyed all the amenities and created wonderful memories during your time in Orlando. Your satisfaction is our priority, and we're delighted that we could provide a space that met your expectations. Should your travels bring you back to the Orlando area, we would be honored to host you again. Sincerely, Hector & Ale