8/10 Good
Roseanne G.
5 Apr 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
RGrant
Stayed at this apartment 3/1/2024 - 3/13/2024 and 3/20/2024 - 3/24/2024. The location cannot be beat!!! Close to stores, restaurants, tram and bus stops and places of interest to visit. The location was so premium we could do one visit then come back to the apartment for a rest then go back out for another outing. However, a downside to being in the middle of everything is the noise. The window shutters did not eliminate much noise. The noise didn't bother us much but people sensitive to noise would have a hard time at this apartment. The amenities including the elevator, washer/dryer and wifi were valuable assets for our extended stay. We did have problems with the wifi and washer/dryer. The wifi was out for four days, management was slow to respond and kept telling us to try other wifi addresses that didn't work. This was critical since I was only using wifi for my phone and we couldn't use Netflex at night. Turns out there is no router in the apartment. It is in a different apartment and there is an extender in this apartment. It went out three times during our stay. It had to be unplugged and plugged back in to get it running again. We also had a difficult time with the washer, asked for help but found it more timely to find the manual online and figure it out ourselves. The instruction manual for guests does not provide any help on these issues and frankly is useless. The manual for guests needs to be improved so problems don't impact a guest's stay.
Roseanne G.
Stayed 4 nights in Mar 2024