4/10 Poor
Monica C.
4 Nov 2023
Liked: Location
Disliked: Cleanliness, check-in, communication
Great location but…
It is in center of Lisbon which was great. However, the worst experience we have had with communication and a VRBO rental. Don’t bother trying to store your luggage in their welcome center as it is a 20 minute walk from the apartment and is more expensive then anywhere else you could find. No one picked up the phone and texts were not answered or answered only after a considerable amount of time had gone by. Freezer broken, only 1 pillow per bed and the only extra pill I found was stained yellow with no pillowcase. It was hot inside, even in the rain in October and not all fans worked. No extras such as coffee, tea or washing machine soap. Only one key fob to get in and no code available for the door which made it very inconvenient for a group if you did not want to all leave at the same time. I would not recommend staying here as their management was unresponsive and not very helpful, a lot of inconveniences that just kept adding up and in comparison to all other places we have stayed all over Europe was at the bottom of my list.
Monica C.
Stayed 2 nights in Oct 2023
