6/10 Okay
Bob Y., Wisconsin
23 Jul 2023
Liked: Check-in, location, listing accuracy
One word- Smelly
Review
Our family of 18 was gathering in Lakewood for the week. In addition to three other much smaller places, we rented Strawberry Hill with the intention that it would be the main hub and gathering place, as well as provide much needed bedroom space. Upon opening the door, we were overwhelmed by the smell of very strong air freshener. We all immediately commented that they must be trying to cover something up. The smell of air freshener on the top floor continued into the main floor, mixed along with something else that once we got to the stairs for the lower level could only be described as a mixture of sewer, mildew and musty. The two bedrooms down on that level were absolutely uninhabitable. We immediately contacted the owner, rather than offering to have someone check out the issue, the owner gave us suggested remedies, none of which alleviated the problem. Rather than it being the central gathering place for meals and games, the majority of the family members came one time to see “how bad it was” and then all couldn’t wait to leave. The owners utter denial of the situation was concerning and frustrating.
I will also say that the check out process is the most labor intensive one I’ve had at a VRBO. Must wash AND put away all towels. Must run AND empty the dishwasher. Not an easy out on your final day. Luckily we weren’t in a rush because we decided to leave on Thursday since we couldn’t stand it in there anymore. I couldn’t get out fast enough.
Bob Y.
Stayed 7 nights in Jul 2023
