Note: We didn't even get inside to fully understand the condition of the property. We called ahead early to understand if there were any issues with a late-night check in because we'd be heading back late from Goldendale Observatory. When we arrived late, the entry code wouldn't work. We called the emergency number and no luck. We called and called and at around 2am, we got a hold of a person who didn't have the right information. At 3am, we had to get our kids someplace to sleep and the only place we could find was all the way in Troutdale. We finally got to sleep in Troutdale at around 4am. The next day, we couldn't find anyplace else to stay in Hood River so we drove back to Seattle, forfeiting our other paid activities. Yes, we were offered the second night back at the property, but the damage was done - we couldn't trust the trip all the way back to Hood River would yield a place to stay (not to mention, we were upset). We have questions - Why hadn't anybody checked to see if the codes would work? Why didn't anyone drive to the property to let us in when we called the emergency number? Why did it take so long to get a hold of the emergency contact? The property management staff clearly don't care. Cannot recommend.