4/10 Poor
Patsy L.
28 May 2024
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Might be our last stay in OBA
I have stayed in Phoenix properties since I was a child. We have stayed in many condos over the years.never had issues- this time- Our bathroom smelled like urine . Mold in the sink, the refrigerator was clean inside but the kick plate fell off the entire time exposing a disgusting mess under the refrigerator. The bathtub had mold places all around the caulk.
The trash can in the kitchen had something funky under the bag. It just overall did not feel like a nice clean place to stay.
I could have overlooked all of those things had it not been for the second night of our stay while we were on the beach , kids catching crabs and enjoying the beautiful full moon - we had all of our belongings from the beach nicely folded up in our beach wagon and parked at the entrance to the boardwalk access for the condo - the “coastal resources”’truck came by and picked up our wagon containing all of our beach towels, awning, toys etc.
we were still present on the beach and again- it was nicely folded and tucked into our wagon with all of our shoes placed right beside it- no trash, no coolers. Our phone number and name was on the wagon. And we were maybe 50 yards from the wagon. They dumped our sand pail out containing our shells the kids had gotten that day and took all of our things.
We returned to pull out wagon back to the condo and to our surprise it was gone. This was at 9:57 pm. No one could help us, front desk said it’s “just gone”
Patsy L.
Stayed 4 nights in May 2024
