4/10 Poor
Mitch P.
14 Mar 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Feb-Mar 2024 Vacation Rental
We recently stayed for 11 nights, checking out March 9th. Amazing view from the balcony which made up for some of the disappointment with the suite.
- Dishwasher does NOT work, runs but water does not circulate
- No plugs in kitchen, which would have helped to wash dishes
- Needs a privacy option for the windows in the 2 showers. Construction next door places you in view.
- Kitchen glasses & cooking ware missing or needing replacement. thankfully Krain brought some wine glasses.
- There is no safety deposit box even though we specifically asked and were assured there was.
- Keypad entry would be nice instead of worrying about keys (pickup & drop off)
Right sliding door in living room does not open, no coffee tables by couches, only one nightstand per bedroom w/ no bedside lamps, numerous towels are stained or torn, cracks in bottom of the tub, pictures on walls poorly placed w/ most walls bare.
- Wifi worked in unit, not at poolside or parking garage, even though most other units show up.
Summary....We appreciated everything Krain did to enhance our stay however the Owners need to update the contents & show the unit some TLC.
We did enjoy our time in Costa Rica a lot! We loved the pool and the view, however next time try a different suite due to issues noted above.
Mitch P.
Stayed 11 nights in Feb 2024