6/10 Okay
Irene R.
25 Jun 2022
Liked: Location
Disliked: Cleanliness, check-in
Great location but not clean and in need of some repairs
Is it fair to be somewhat negative so soon after the COVID restrictions?
We were a group of 5 friends (two couples and one other) and were rather dismayed to see the unit where we were going to stay for 3 nights at the beginning of June 2022.
We found: a gritty floor, only 3 mugs for coffee for 5 guests....we went out and bought mugs (and were promptly reimbursed) and there was no way to make coffee (we went out and bought instant), vacuum didn't work properly, living room window cord broken so it wouldn't open, wiggly toilet seat in one bathroom, hook for kitchen towel falling off, no dish towels or dishcloth (only a used sponge), a piece of cardboard taped over a window/door to a corridor above the vacuum next to the dining table, and worst of all - when we stripped the beds after our stay, we found hairs and other stuff on top of the mattress cover on one bed - ugh! Horrible.
The linens were white and clean.
You can't see out because the windows are frosted. This is because the unit is on an alley opposite a parking garage (and car wash).
Check in was tricky because you pick up your key in a lockbox in a nearby laundromat and apparently when we were there, all the boxes were full, so we had to walk farther with our suitcases to find the substitute one. There is no real person there to greet you and let you in or explain anything to you.
There's no instruction book for guests in the unit, and we didn't know how to lock the door, so the first night we had to pull the couch over to bar the door. We got an email about taking garbage to the garbage room but had no idea where that might have been,
The management company don't reply to written questions/requests in the number of hours they state, but we did get through to a real person who was great.
It's a bare, spare unit (how about some pictures on the walls, folks?) but we slept fine and enjoyed going to the boulangerie to bring back our morning croissants and pain au chocolat. We didn't cook - we ate the other meals out.
Very good location, some excellent restaurants nearby but this unit was sub par in terms of cleanliness and repair. I wouldn't want to stay long there!
Irene R.
Stayed 3 nights in Jun 2022