8/10 Good
Blair B.
10 Jan 2024
Liked: Check-in, communication, location, listing accuracy
Amazing View
Our family spent 3 nights here and loved it. The view is like a post card, the location to restaurants, activities, and the beach can’t be beat. Olmer the property manager was excellent to work with, and even went out of his way to obtain things over and above normal requests.
I would love to give this place 5 stars but I can’t. For the price of the location, and the additional $100USD charge for cleaning I just can’t. Every piece of furniture we moved, including the garbage can in the middle of the kitchen, we found dirt, toys etc, like it hadn’t been cleaned since the last tenant stayed. There were stains on the towels, cloths smelled mouldy etc. It felt like best effort cleaning and to me that’s not acceptable when you charge people extra money for the place to be clean. I’m hoping this message allows the next family who stays there a more clean environment since our $100USD cleaning fee should cover for that. The previous tenant didn’t get their monies worth!
I can ignore wall plugs being out of the wall with exposed wires, upkeep to the property lacking a little, it’s vacation in Costa Rica, and that was the least of my worries. But to charge extra for cleaning, and for it not to be clean, that’s not acceptable. I could have complained, but why should I waste my time doing that when I’m there to enjoy the country and the location.
Otherwise this place was amazing and I’d stay here again.
Blair B.
Stayed 3 nights in Jan 2024