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10/10 Excellent
Robert M.
1 Jun 2024
Nice place; hard to get answers from Scenic Stays
This is the second year we have stayed at this house. The house is very nice for the right size group. Last year 4 adults and 2 kids, no bathroom issues. This year with 6 adults and 2 kids; legs were squeezed and showers were delayed sometimes. The location is a nice compromise between several desires. The lagoon pool is an easy walk. The shops are an easy walk. With grandkids, it is not on the busiest streets. We have enjoyed bike riding around the neighborhood and in the larger area both years.
Last year we booked through VRBO and paid a larger fee. This year, knowing the location management group, we booked directly (I think I saved money). Unfortunately, twice this year I emailed (or called and left a voicemail) asking questions and got no response. The first time, a later call was answered and my request to extend our stay was quickly approved. I did have to ask them to send a confirmation days later. The second time, I never got a call back (are bikes provided like last year?), but decided to just find out when I arrived, knowing we could rent down the street, if not. However, the online pre-check-in, check-in, and check-out instructions are very good. All the information you need is there (and not a bunch of superfluous information and ads).
