6/10 Okay
Adera V.
17 Mar 2023
Liked: Check-in, communication, location
Disliked: Cleanliness
Great location, but cleanliness was an issue
The location and rest of the property was amazing, but this was overshadowed by the fact that the cleanliness and state of the master bedroom was very disappointing (especially considering that we received a text message saying that the room was ready for early check-in). We arrived at 11:30pm after our late flight and found that the white sheets on our bed had human hair that did not belong to us. I'm 7 months pregnant and wasn't willing to take any chances that the sheets weren't clean. We were desperate to get to bed so we slept on the pullout couch for our first night, and I rewashed the sheets the next morning before we could truly start our vacation. In addition, the windows and the ceiling in the master bedroom are absolutely covered in dirt/dust. They looked like they haven't been cleaned in quite a while. Considering that the windows are slated, I would have expected that they were more well kept (and to boot, there isn't any curtains or blinds that prevent early morning light from coming in).
I passed along this information to Vacasa, who was the property manager for this listing and received the smallest of acknowledgements saying that they would look into it, but haven't heard anything since.
Overall I would recommend staying at this property, but would most likely stay in a different unit.
Adera V.
Stayed 6 nights in Feb 2023