I was a little concerned at first about the age and cleanliness of the complex outside, but I was pleasantly surprised by the apartment. The apartment was very clean, updated, and roomy enough for my wife, 2 kids (8–10), and myself. Top floor and conveniently close to the elevator. The location was fantastic; I parked the van and didn't have to deal with traffic. Walking distance to everything we wanted to do in Gatlinburg. The boys really enjoyed the indoor pool. The owners were responsive and helpful, but I didn't really need them. I would recommend them and would stay again.