4/10 Poor
Julia D.
4 Sep 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Great location, cute and new but….
This home is in a great location near everything. The decor is very nice. Loved the fire pit. I would consider if a family needing 3 bedrooms and 1 bath. My major issue was it was listed as 4 bedroom 2 full bath. I was quite upset when we checked in (apologies) after a very long day/drive. I called the host and after a somewhat heated exchange I was offered free activities at Yogi Bear Jellystone Park (I.e, use of golf cart that wasn’t allowed down too boat dock, unlimited mini golf, 2 drink tickets- value $100) but we had plans already and honestly the fact that the property was part of the campground system was not on listing. We didn’t get value from the compensation offer. Also it was clear that the lower level of the unit was under construction - likely the 4th bedroom and second bathroom - but it was no where near ready. I asked for a discount on rate but was declined. In addition, we had a mouse in the unity. I reported it and they did send out a very nice house cleaner with some traps. That was great but it didn’t work. Mouse was not caught. We just dealt with it as the thought of relocating all our stuff was untenable. We just blockaded our bedroom doors with towels at night; we didn’t see rodent in day, but I think maybe they need to investigate the entry points by the chimney which I reported. Bottom line, I wish the unit had been marketed properly so we had the space we desired and that the unit was free of rodents. Otherwise, a lot to like.
Julia D.
Stayed 3 nights in Aug 2024
