2/10 Terrible
Nick W.
17 May 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Unacceptable
My family was visiting southeastern Idaho to attend a funeral and had made a request to stay at this property. The request was sent, the owner accepted the request, and money was exchanged.
Upon arriving at the property I realized that I had never received check in instructions from the homeowner. I attempted to contact the homeowner through phone and email but to no avail. I reached out to VRBO who was also unable to contact the homeowner. Luckily I had friends in the area who took me in for the night.
The following morning VRBO and I made alternative arrangements and the rest of my trip went without incident. At some point the home owner did reach out to me and claimed that he had never seen the request. I find this hard to believe considering that I made the request in advance and that he had accepted the booking request. No effort was made by the homeowner to correct the situation and as such I cannot rate this experience as anything but the lowest score possible.
Nick W.
Stayed 6 nights in Jun 2023
