2/10 Terrible
Melinda W.
29 Apr 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Vacation weekend
Location in Pirates Beach is great. The property is not being maintained. The pictures that are posted are very deceiving and were obviously taken when the house was newer. The outside lawn is over grown and the two sego palms cover the walkway which is dangerous since the lighting was out. There is a grill that is completely rusted and falling apart in a heap. Trash 3 large roll cans had not been emptied for at least a month or longer so knats and the smell was horrible under the house. These knats had gotten into the house and were so bad you could not have anything on the counter in the kitchen. There was no kitchen trash can anywhere. The lighting in the spiral staircase at the bottom of stairwell did not work nor the light over entrance door so at night you are using your phone light to enter and then to get up the stairs. I reported this to Ryson Vacation and I receive a text saying they will forward to management and that is it!!! Did not try to send anyone out or anything. We were so disappointed since we have rented homes many times in Galveston!! The home could be quite nice if someone was actually taking care of it. Just Beware before renting. I do not like leaving bad reviews but please do something about this property.
Melinda W.
Stayed 2 nights in Apr 2024
