6/10 Okay
Matt B.
18 Feb 2024
Liked: Location, listing accuracy
Disliked: Cleanliness, communication
Nice area and pool, needs improvement
Overall we enjoyed our stay at this property. There were some drawbacks, however. I travelled to Pompano Beach with my wife, 2 children (age 2 and 6 months) and my parents, we stayed for 1 week.
PRO's:
1. The property: it is exactly as listed, no surprises.
2. Pool: it was heated, and fenced off which is good for kids. We really enjoyed the pool.
3. Back patio: we spent most time outside. It was easy to do with the fence blocking off the pool, lots of shade and places to sit.
4. Paddleboards: there are 2 stored in the garage along with plenty of paddles.
CON's:
1. Cleanliness: the house was tidy, but dirty. The floors were dirty, the bathrooms were dirty (hair and grime in the tub/shower), the pillows and blankets had stains and dirt on them. We spent the first day there scrubbing the place down. Not an ideal way to start your vacation. I advised the host of this and they didn't say much or apologize.
2. Communication: it is difficult to communicate with the host. They take an inordinate amount of time to respond (2 weeks to answer whether they had a pack and play or not, which mattered for our flight).
3. Instructions: or the lack of. Other than the code to check in they told us nothing. When is garbage day? Do we take it out? How do you use the pool heater? A pool cleaning company showed up one day and there were strangers in the back yard, we didn't know they were showing up.
We enjoyed the area and hope the host can improve cleaning and communication.
Matt B.
Stayed 7 nights in Feb 2024