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8/10 Good
Joey d.
28 May 2024
Nice time
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit is very spacious with a great view however upon arrival the master bathroom was used and immediately a down stairs owner knocked on the door asking us to not use that particular toilet due to it leaking in his unit. He advised of problems with that toilet for quite some time. It was after hours on Saturday so we called security as instructed to report. We did get a call from staff very quickly to explain the problem and instructed us(5 adults) not to use that restroom until a plumber could see to the problem. This penthouse unit only has 2 bathrooms, now we are down to one. The plumber arrived Monday afternoon to change seals with instructions not to use the toilet until Tuesday. Office staff called and confirmed these instructions. However while riding in the elevator we heard the plumber tell his office that this problem has been going on for six months and he had been there changing the seals as recently as two months ago. I feel being there was a problem in the recent past this should’ve been checked and corrected the week before we arrived. I explained to the office staff that this inconvenience was causing friction within our group. I feel the owner or the management staff should have offered some type of gesture for the inconvenience. A one day extra beach chair and umbrella rental, bottle of wine, or anything else . However, Paige and Sharon are very nice and professional. The young men working umbrella and chair rental are very nice and polite. Overall we had a good time. I would stay at Shoreline Towers again. Excellent location.
