6/10 Okay
Ron L.
5 Jul 2023
Liked: Check-in, location
Nice but with upgrades it would be fantastic
We all loved the location, view, veranda and the pool. That being said we all agreed that the mattresses need to be replaced with new ones, along with the dining room chairs which were falling apart. We needed to use the pillows from the couches to sitting in the chairs. We were constantly putting the nobles back on the chairs and some of the spindle off the back of chairs. We also had to have some of the locks replace due to not functioning properly. We reported that one of bathroom light need to be replace but after our three weeks stay it still was not done. One of our group members had a large amount of money stolen. We had secured the front gate and we were all at the pool. The day in question day there were two different pool cleaners and the housekeeping service at the villa so we cannot say when or who took the funds. We reported the incident to the manager, but basically received lip service. We found the owner to be a lovely lady who help us though every step of your booking and check-in. However, the villa management team needs to have a more hands on attitude to ensure the villa is maintained to a high standard. We highly recommended the upgrades be completed soonest and that the maintenance is done on a regular basis rather than only as required. Would we stay there again, yes, if things get replaced with new ones and the maintenance if done on a regular basis.
Ron L.
Stayed 21 nights in Jun 2023
