10/10 Excellent
Stephanie W.
6 Mar 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Welcoming pet-friendly retreat
My partner and I had the good fortune to spend two weeks at this property in February - a great retreat from Canadian snow!
The property itself is lovely - it is well laid out with more than enough room for people to have their own space. It was an extra treat to have good TV's in virtually every room and outside on the lanai by the pool. We spent a lot of our time relaxing by the pool - often with music playing from the TV. We also appreciated having a back yard where our dog could wander.
The kitchen is is well suited to entertaining - which we did a few times during our visit. It is well stocked with dishes, equipment and utensils. When we arrived, we found that the toaster oven wasn't working but the property manager, Dwayne, arrived with a brand new one the very next morning! He also, very helpfully, arrived with a new propane tank for the BBQ - which we used often while enjoying the lanai and pool.
The washer and dryer are both large and in good working condition - which is always a great plus when staying for a long trip.
The beds were very comfortable and there were lots of towels and extra linens available if needed.
The house is in a residential area, within walking distance of a Starbucks, a liquor store and a basic grocery store. It was good neighbourhood for our morning walks with our dog. However, be aware if want to a restaurant or bar, you will have to walk along the very busy Del Prado Boulevard. Typically, when going out we walked or Ubered instead. But there are a lot of places to visit just a short drive away.
Finally, the thing that really made me give this place a 5+ star review, was the responsiveness of the property manager. We had a few small issues on the property during our stay and he was there to deal with them immediate. Even before we arrived, when we asked whether or not there was a pool heater, he took steps to have one installed just before our arrival. Truly that is going above and beyond! Thank you!
Stephanie W.
Stayed 14 nights in Feb 2023