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Aparthotel

stayAPT Suites Charlotte North

Aparthotel in Charlotte with free parking

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Terrace/patio
Exterior
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Barbecue grill
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi
CA $153
includes taxes & fees
Nov 16 - Nov 17

Explore the area

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9655 Statesville Rd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪19 min walk‬
  • Place, Concord Mills
    ‪11 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Choose your unit

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

Room

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Room

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 490 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Kitchen

Room

Suite, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Accessible

Room

Deluxe Suite, 1 King Bed with Sofa bed, Accessible

  • 490 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

North Lake, a neighbourhood in Charlotte, is home to stayAPT Suites Charlotte North. NASCAR Hall of Fame and Spirit Square are cultural highlights, and travellers looking to shop may want to visit Concord Mills and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium.
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What's nearby

  • Northlake Mall - 19 min walk - 1.7 km
  • Concord Mills - 11 min drive - 15.6 km
  • University of North Carolina at Charlotte - 12 min drive - 15.7 km
  • Bank of America Stadium - 13 min drive - 19.2 km
  • Spectrum Center - 13 min drive - 19.2 km

Getting around

  • Charlotte Station - 13 min drive
  • McCullough Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 13 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬3 min drive
  • ‪Dunkin' - ‬19 min walk
  • ‪Red Crab - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Hickory Tavern - ‬17 min walk

About this property

stayAPT Suites Charlotte North

Aparthotel in Charlotte with free parking
This smoke-free aparthotel features laundry facilities, gas grills and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a Smart TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
StayAPT Suites Charlotte North offers 87 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and includes desks and kitchen islands. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charlotte aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with satellite channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive lockbox information
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 39 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is stayAPT Suites Charlotte North pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 39 kg per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at stayAPT Suites Charlotte North?

Self-parking is free at this property.

What time is check-in at stayAPT Suites Charlotte North?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at stayAPT Suites Charlotte North?

Checkout is at 11:00 AM.

Where is stayAPT Suites Charlotte North located?

Located in North Lake, this aparthotel is 1.4 mi (2.2 km) from Northlake Mall and within 6 miles (10 km) of Huntersville Family Fitness and Aquatics and North Park Mall. Joe Gibbs Racing and Discovery Place Kids are also within 6 miles (10 km).

Reviews

stayAPT Suites Charlotte North Reviews

7.6

Good

7.8/10

Cleanliness

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.0/10

Communication
Rating 10 - Excellent. 44 out of 104 reviews
Rating 8 - Good. 22 out of 104 reviews
Rating 6 - Okay. 20 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

Reviews

10/10 Excellent

Sheberria

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like that they offer a very smooth check in after hours! The property was very clean and modern. No complaints!
Stayed 1 night in Jul 2025

10/10 Excellent

Quotisha

Liked: Cleanliness, room comfort, communication

Relaxing

Great stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities, communication
The staff was very helpful and kind to me and my family
Stayed 4 nights in Jan 2025

8/10 Good

Quotisha

Liked: Cleanliness, room comfort, communication

Comfortable

Great Stay no complaints.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nellysnel

Liked: Cleanliness, property conditions & facilities, communication
Very good!! Perfect for our needs as it is an apartment type hotel. Clean and new. Housekeeping is limited :(
Stayed 6 nights in Mar 2025

4/10 Poor

Quotisha

Disliked: Cleanliness, room comfort, communication
This visit has been very disappointing. It’s been a huge turn over in a months time and the staff has gotten worse not better. It’s still fairly new, so I hope they can turn it back around.
Stayed 21 nights in May 2025

2/10 Terrible

Andrzej

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Lobby not open when checking in. Elevator was not working. Entire staircase area smelled like weed. Very loud at night with people screaming etc. Horrible overall experience & never again!
Stayed 2 nights in Jun 2025

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall my stay was good. The staff is extremely nice. My only issues were upon checking in, there was water on floor in the kitchen it seemed like the dishwasher leaked. A new room was offered to us but we were in a rush so we just asked for towels to clean it up. One another thing and I’m not sure if this is because our room was a connecting room or if the walls are thin, but we could hear the people in the room next to us so loud and clear as if they were in our room.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

I liked the concept of StayApt, but I didn’t like the cleaning part. For the money that’s spent clean linen should be provided daily and the rooms should be cleaned at least once or twice depending on the length of your stay. This was my first time staying at this type of property, but I think that if this type of concept is going to be successful think about how you can enhance your business model to make it more inviting to those that book your properties.
Stayed 3 nights in Apr 2025

6/10 Okay

Cecelia

Liked: Communication
As a solo female traveler visiting for work, I didn’t find this property particularly safe or suitable for a business stay. I was there for 12 days and had to change my own sheets and take out my own trash. The walls are thin, you can clearly hear neighboring rooms so working remotely from your room may be challenging. It also seems to be housing many families, with children frequently running through the halls, which adds to the noise and activity level. It is quiet at night. The door didn’t go all the way to the bottom (there’s a slight gap). It didn’t feel safe. On a positive note the staff was amazing and very helpful. The front desk ladies were a 10/10.
Stayed 11 nights in Apr 2025

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great option for traveling with pets. Room set up was great, the kitchen area was nice and bed and pillows were very comfortable. The woman who worked the front desk was great, she was very accomodating and helped with late check in. She was out cleaning garbage from the property too, unfortunatly she did this guests were just disrespectiful. Guests also didnt pick up after their dogs despite a few free bag and waste sites around the property which again, shame on the lazy people. There was marijuana smells AM and PM but didnt smell in the room thank God. I think this place was also used for low income housing based on some observations. I felt safe there with my 2 kids, my pet was safe, and I would stay here again, but just be mindful its not a 4 or 5 star hitel experience.
Stayed 2 nights in Apr 2025

2/10 Terrible

Angela

Disliked: Cleanliness, room comfort
Horrible. Everyone is mixed. Families with children above individuals without children. Pets barking. Slamming doors, smoking, and just the wrong place if you want peace and quite!.. Overall, the experience was BAD!... New place but ghetto!!
Stayed 2 nights in Jan 2025

4/10 Poor

Viviana

Disliked: Cleanliness, amenities, property conditions & facilities, communication
While the syaff was doing the best they could. The building itslef seemed rushed our room still had consteuction debri from sanding and cutting frames and walls to fit appliances and vanity. The pull out sofa had crumbs and dirt. The bathroom sink clogged. Dises wre not clean. Carpet was not vaccumed. Overall poorelt excited from upper management. Not to mention fire alarm went off bith nights we were there from people smoking in other units wich you could smell down the hall and in elevator ans not cigarettes!
Stayed 2 nights in May 2025

6/10 Okay

Kristin

Liked: Cleanliness, property conditions & facilities
This property is brand new and our room was very clean. However, it will definitely not stay that way until the property manager makes some changes. 1. The elevator was broken and they put us on the 3rd floor. I feel like SOME form of compensation should have been provided. 2. The stairways were dirty. The carpet needed to be vacuumed and it smelled of marijuana the entire stay. I saw electrical outlets in the stairwell. You think they plug in some air fresheners. 3. People are living in this hotel and they are running the hallways screaming from midnight to 5am. The only saving grace was the beds being at the back of the room. 4. It’s pet friendly and I heard dogs barking at 2am, 3am etc. 5. The office closes at 8pm so if you need anything, you’re out of luck. I would not chose a StayAPT again knowing they are really just housing for low class people.
Stayed 3 nights in Jun 2025

4/10 Poor

Liesha

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
I loved the set up. It was very nice, but the room was not clean. The floor in my room had something that looked like maybe dried up orange juice spilled all in the corner. The bed post was so dusty I could tell it hadn’t been wiped in a while. The wall has a spot where it looked like someone spit on it. It was very disgusting. I didn’t feel comfortable sleeping in the bed, scared that it might not be clean. So I slept on top on the bedding and opened the new blanket that was in a pack. On Saturday I stopped by the desk and let the office staff know. Today before we checked out we let the manager know and she came in and looked at everything and said she would contact you all so I could get a full refund. Very disappointing because the place was nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Grady

Liked: Amenities
Disliked: Property conditions & facilities
Elevator was broken for the entire stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Quotisha

Disliked: Room comfort, communication

Never coming back

GM is was rude and quite unprofessional. Customer Service made an error with our bill and he got mad at us and called the police. Needless to say he still mad. We are not!!! Good riddance. Train your employees correctly.
Stayed 28 nights in Jul 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything the whole staff was amazing..,looking forward to stay there again
Stayed 7 nights in Jul 2025

4/10 Poor

Nicholas

Liked: Communication
Disliked: Property conditions & facilities
It's for when u being cheap
Stayed 7 nights in May 2025

10/10 Excellent

Courtney

Liked: Property conditions & facilities, communication
The bathtub was dirty a little and the toilet was clogging up. But overall it is a nice place to stay very spacious.
Stayed 1 night in Jul 2025

2/10 Terrible

shaquala

Disliked: Cleanliness, amenities, property conditions & facilities
We arrived early for check-in but were told the room wasn’t ready—even at the 3pm check-in time. I called and was first told the room still wasn’t available, then placed on hold. Someone else came on and suddenly said it was ready. When we got there, the room was filthy. Crumbs on the pullout sofa, dirt on the bathroom floor, chipped paint, and nicks on the walls and doors. After returning later that evening from a funeral viewing (the reason for our visit), we discovered the TVs weren’t working—seemed like a connection issue. I informed staff, and their only solution was to switch us to another room because maintenance wouldn’t be back for another week. We viewed the other room, but it was just as dirty and even smaller. Since we had already wiped down the first room ourselves, we stayed put. The manager (the fifth in seven months, she said) noted the issues. The TVs eventually worked later that night, I called to confirm. The next morning, we tried to use the stove and oven, but the circuit kept tripping. We had to shut off power to the other appliances just to cook before the funeral. The manager was kind and helpful and did request a full refund through Expedia, but we haven’t received it yet. Overall, very poor experience. We won’t be staying here again.
Stayed 2 nights in Jul 2025

4/10 Poor

Desiree

Disliked: Room comfort, communication

Unhappy

Mattresses were so bad. They had metal springs and painful to sleep on. Kitchen soap and paper towels, dish towel missing. Not enough toilet paper. Elevator was out of order. Fire alarm went off. Sofa so uncomfortable. Place has no hospitality service. Bath tub stained.
Stayed 1 night in Jul 2025

6/10 Okay

Quotisha

Liked: Room comfort, communication

Better

Stay was decent. Great customer service communication. The courtyard is my favorite place.
Stayed 3 nights in Jun 2025

2/10 Terrible

Ileana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stole from our room.
Stayed 2 nights in May 2025

6/10 Okay

Francesca

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and convenient. The only downside was the elevator being down the entire week we were there and the fire alarm going off out of nowhere.
Stayed 7 nights in Jun 2025