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Aparthotel

Hera Palace Hotel & Apartment Ba Dinh

Luxury aparthotel connected to the convention centre in Hanoi with spa services

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Photo gallery for Hera Palace Hotel & Apartment Ba Dinh

Front of property
Room
Reception
Bathroom
Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
No 5, Alley 266 Doi Can, Ba Dinh, Hanoi, 100000
  • Lotte Center Hanoi
    ‪10 min walk‬
  • West Lake
    ‪12 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Choose your unit

View all photos for Deluxe Studio

Room

Deluxe Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Room

Superior Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

Room

King Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Front of property

MoonLight Tay Ho

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, 53 reviews
The price is CA $29
CA $33 total
includes taxes & fees
Sep 4 - Sep 5
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About the area

Hanoi

Located in Ba Dinh neighbourhood, Hera Palace Hotel & Apartment Ba Dinh is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Spend some time exploring the area's activities, including winery tours.

What's nearby

  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.0 km
  • Hoan Kiem Lake - 6 min drive - 4.8 km
  • Hanoi Old Town Night Market - 6 min drive - 4.8 km

Getting around

  • Hanoi Railway Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 30 min drive

Restaurants

  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬5 min walk
  • ‪Bún miến ngan - Kim Mã Thượng - ‬5 min walk
  • ‪Sente - ‬2 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬2 min walk
  • ‪Posh Cafe - TID Centre - ‬2 min walk

About this property

Hera Palace Hotel & Apartment Ba Dinh

Luxury aparthotel connected to the convention centre in Hanoi with spa services
Along with spa services, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and a flat-screen TV with digital channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and slippers. Housekeeping is available on request.
Hera Palace Hotel & Apartment Ba Dinh offers 20 air-conditioned accommodations with washers/dryers and free newspapers. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Amenities

Washer
Dryer
Free WiFi
Air conditioning
Spa
24/7 front desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)
  • Futon bed fee: VND 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hera Palace Hotel & Apartment Ba Dinh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hera Palace Hotel & Apartment Ba Dinh?

Motorbike parking only.

What time is check-in at Hera Palace Hotel & Apartment Ba Dinh?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hera Palace Hotel & Apartment Ba Dinh?

Checkout is at noon.

Does Hera Palace Hotel & Apartment Ba Dinh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hera Palace Hotel & Apartment Ba Dinh located?

Located in Ba Dinh, this luxury aparthotel is within a 15-minute walk of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.9 mi (4.7 km) away.

Hera Palace Hotel & Apartment Ba Dinh Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

8.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

7.4/10

Communication

Reviews

10/10 Excellent

Lily

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owner responded message very fast, love the stay
Stayed 2 nights in Jan 2025

8/10 Good

Neil

Liked: Property conditions & facilities
Construction noises and dust
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, communication
Too much construction noises
Stayed 7 nights in Nov 2024

6/10 Okay

szczuccka

Disliked: Cleanliness, amenities, communication
At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
Stayed 1 night in Mar 2025

4/10 Poor

Stanislaw Jerzy

Disliked: Communication
I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stayed 13 nights in Dec 2024

8/10 Good

Earnest Lemone

Liked: Cleanliness, property conditions & facilities, communication
Everything was good except for just having one day of hot water for the shower.
Stayed 11 nights in Jan 2025

2/10 Terrible

HSIEN WEI

Disliked: Room comfort, communication

Noisy all the time can’t sleep. I ask for refund!

Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
Stayed 1 night in Jan 2025

2/10 Terrible

Artur

Disliked: Cleanliness, room comfort, communication

Baustelle

Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation. Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert. Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet. Die Zimmer waren günstig aber entspannen war so nicht möglich.
Stayed 3 nights in Dec 2024

4/10 Poor

MY LAN

Disliked: Room comfort
nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
Stayed 1 night in Dec 2024

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Stayed 1 night in Oct 2024

10/10 Excellent

Kor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Stayed 1 night in Sep 2024

10/10 Excellent

Loan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Stayed 1 night in Oct 2024

10/10 Excellent

Ha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
Stayed 1 night in Sep 2024

10/10 Excellent

Wang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại
Stayed 1 night in Sep 2024