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Smartflats Design - Gaité

Apartments with kitchens, a short walk to La Grand Place

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Photo gallery for Smartflats Design - Gaité

Living room
Front of property
Room
Breakfast area
Bathroom

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Rue Fossés aux Loups 18, Brussels, 1000
  • Brussels Christmas Market
    ‪6 min walk‬
  • La Grand Place
    ‪6 min walk‬
  • Manneken Pis Statue
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Choose your unit

View all photos for Basic Apartment, 1 Bedroom

Room

Basic Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

Living room

Superior Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

Living room

Premium Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Signature Apartment, 2 Bedrooms

Living area

Signature Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

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About the area

Brussels

Located in Lower Town, a neighbourhood in Brussels, Smartflats Design - Gaité is near a metro station. La Grand Place and Atomium are notable landmarks, and travellers looking to shop may want to visit Brussels Christmas Market and Avenue Louise. Looking to enjoy an event or a game while in town? See what's happening at Constant Vanden Stock Stadium or King Baudouin Stadium.

What's nearby

  • Brussels Christmas Market - 6 min walk - 0.5 km
  • La Grand Place - 6 min walk - 0.5 km
  • Manneken Pis Statue - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 14 min walk - 1.2 km
  • Tour & Taxis - 20 min walk - 1.7 km

Getting around

  • De Brouckere Station - 1 min walk
  • Brussels Central Station - 9 min walk
  • Brussels Airport (BRU) - 37 min drive

Restaurants

  • ‪De Brouckère - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬1 min walk
  • ‪Frank - ‬2 min walk
  • ‪L'ecuyer - ‬2 min walk

About this property

Smartflats Design - Gaité

Apartments with kitchens, a short walk to La Grand Place
This smoke-free apartment building features a snack bar/deli, a business centre and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and room service. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available once per stay.
Smartflats Design - Gaité offers 3 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and complimentary toiletries.

This Brussels apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.

Amenities

Kitchen
Free WiFi
Room service
Business services

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Smartflats Design - Gaité pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats Design - Gaité?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Smartflats Design - Gaité?

Checkout is at 11:00 AM.

Where is Smartflats Design - Gaité located?

Located in Lower Town, this apartment building is within a 10-minute walk of Rue Neuve, La Grand Place and Brussels Christmas Market. Tour & Taxis and Avenue Louise are also within 1 mile (2 km). De Brouckere Station is only a 2-minute walk and Bourse-Beurs Station is 6 minutes.

Smartflats Design - Gaité Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 15 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 9 out of 44 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

5.2/10

Communication

Reviews

8/10 Good

Mohamed

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
The place in the heart of bruss
Stayed 3 nights in Nov 2023

8/10 Good

Dominique

Liked: Cleanliness, communication
Great location, very large rooms. No A/C and no fan provided - can get very hot in summer and open windows entail a risk of many mosquito bites.
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Makes slumlords look like the Ritz

Elevator was broken, our room was on the seventh floor. Reading older reviews it seems to be a common issue. Flat was the very definition of quantity over quality. Yes, it was a big space but the owner puts ikea land lords to shame. Pillows the size of postage stamps with no fill, broken couch, holes in the sheets, holes in the shower curtain that had half fallen off, no water pressure. It all goes on. My favorite part though, was the “fitted sheet” on the bed. It was literally the exact size of the mattress. Meaning it just sat on the top with no way to stop it from moving. You inevitably woke up finding yourself sleeping on the stained mattress below with no sheets. This all on top of the fact that day before they cancelled my reservation and told me to talk to the booker. After wasting two hours of my vacation I come to find out it was all a mistake and I did have a reservation. Absolute clowns running that place. Never again.
Stayed 1 night in Mar 2024

6/10 Okay

K

Liked: Communication
Disliked: Cleanliness

Great location… everything else? Not so much.

The location of this hotel is excellent, which may make up for some of the other negatives but if you are staying here, there are just a few things to be aware of: 1. Security - the main front door to the apartments does not lock, making the front door entrance code pointless 2. Lightbulbs - a lot of the lights did not work and we had to use our phones as torches at night 3. There were no toiletries, not even hand soap in the property despite saying so on the website 4. The general state of the apartment - door handles came off when we opened certain doors, curtains could not be opened because they were broken and broken pieces of furniture 5. Awful smell of egg coming from the drains 6. Suspicious stains on sofa, dirty shower curtains, brown marks on towels, bedsheets and pillows As I said, the location could possibly make up for this, especially if you’re coming with friends and plan to stay out and party during the night but couples and families, beware!
Stayed 2 nights in Nov 2023

4/10 Poor

Leah

Liked: Communication
Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Una vez más me hospedé en esta propiedad y me gustó el trato y la ubicación, la limpieza y amplitud son un punto a su favor.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Une honte !!

Difficile de donner un avis sur l'établissement Gaité puisque nous n'y avons pas séjourné comme prévu ! A 5 jours du départ, on nous annonce un "problème technique qui ne peut pas être résolu" donc on nous propose un autre logement : Smartflat Royal. De l'autre côté de Bruxelles sachant que nous avions prévu toutes nos activités en fonction de l'emplacement de l'appartement, ça commence bien... Le smartflat royal est mal sécurisé : le portail dans la rue ne ferme pas, le logement est dans un état pitoyable : prises arrachées des murs, murs abîmés, papier peint décollé, sèche-cheveux inutilisable... Comment peut-on louer ça ? C'est vraiment prendre les gens pour des imbéciles ! C'est malhonnête et inadmissible que l'on ose faire du business de cette façon, tant de la part de smartflat que de hôtel.com qui propose ce type de "logement" sans même en vérifier la qualité !
Stayed 1 night in Apr 2024

2/10 Terrible

Maribel

Disliked: Cleanliness, property conditions & facilities, communication
Sábanas sucias y llenas de sangre, por favor Expedia debería regular estos lugares, no pagas cualquier cosa por los hospedajes, con que confina te duermes en el lugar, que terrible. Estoy muy molesta.

2/10 Terrible

Jordan

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort, communication

Disaster apartment

Finding and getting into the place was incredibly easy - the front door to the building was broken and perpetually unlocked. Upon entering the flat, it looked decent, but it was hard to see most of it as many of the lights were not working - half of the outlets were broken. We were tired from traveling and were looking forward to showering - unfortunately the shower flooded the bathroom, causing difficulties for the rest of the group to shower as there was perpetually half an inch of water on the floor. We were hoping to just fall asleep to end the suffering, but the pullout bed was completely broken and unusable. The “full” beds were two twin beds pushed together. Some upsides: If you like it cold, you’ll love it here! None of the heaters worked. The coffee maker came with coffee (grounds left behind in the machine). If you want a nice breeze, the window will open and come off the hinges. The “customer service” made great efforts in “passing on information the relevant departments.” Nothing was addressed or fixed during our stay. Avoid this place at all costs.
Stayed 3 nights in Nov 2023

6/10 Okay

Samantha

Liked: Cleanliness

Not like the pics! Good location but not well kept

We loved the location and the apartment has a lot of potential but it is not well kept. The door to the building (they give you a code for) doesn’t actually lock, but the door to the apartment does. The apartment itself was in terrible condition. The rooms had dead bugs on the walls, live wires behind the bed and just all around need refreshing. The apartment looks nothing like the photos on the website and worst of all.. the pull out couch bed is so broken my son could not even sleep on it and it was very unsafe with rods hanging out. We had to pull the mattress off of the rods/pull out bed and put it on the floor so he wouldnt get hurt.
Stayed 2 nights in Sep 2023

2/10 Terrible

ANNE

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2023

4/10 Poor

Rosa

Stayed 1 night in Aug 2023

6/10 Okay

ambreen

Stayed 1 night in Jul 2023

4/10 Poor

Eric

Stayed 2 nights in Jul 2023

8/10 Good

Maurits

Liked: Cleanliness, amenities, communication
Prima lokatie, ruim, netjes en schoon.
Stayed 3 nights in Mar 2023

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication

Appartement très abîmé et service pas à l’écoute

Très bien situé mais les photos ne sont pas du tout à jour. Les peintures sont très abîmées, beaucoup de trous, des traces d’humidité sur les murs , un câble descend sur tout le couloir, et surtout nous avions réservé pour 3 lits doubles et seulement 2 lits ont été faits et nous n’avons pas réussi à obtenir un set de draps/ couette/ oreillers en plus car l établissement n avait pas eu cette info et nous devions payé en plus 25€. Une ampoule Manquait au luminaire principale de la table pour fêter notre dîner de repas et n’a pas été changé non plus suite à notre demande. La wifi ne fonctionne pas du tout. Bref mensonge sur le produit vendu, et pas en bon état. Nous avons passé des appels et envoyé des e-mails mais la réponse était : nous contactions le service technique, le service du linge etc….
Stayed 2 nights in Dec 2022

10/10 Excellent

FRANCK

Liked: Room comfort, communication
Stayed 2 nights in May 2022

6/10 Okay

Katja

Liked: Cleanliness, room comfort
Disliked: Communication

Schweigsame Vermieter, aber zentrale gute Wohnung

Eine grundsätzlich sehr schöne zentrale Wohnung, leider nicht sehr gut im Zustand, alles ein wenig vernachlässigt, sehr schade. Achtung: Smartflat kommuniziert nicht. Wir haben x-mal versucht anzurufen, es wurde nie abgenommen, auch Emails werden nie beantwortet. Das haben wir noch nie erlebt.
Stayed 4 nights in Apr 2022

2/10 Terrible

Zineddine

Disliked: Cleanliness, room comfort, communication
Bonjour, C’est le pire séjour que j’ai passer en plus en famille pas de télé pendant tout le séjour pas de lit bébé alors que je l’ai réserver après j’ai tellement insisté il son voulu me le ramène le dernier jour pour une nuit à 25€ c’est vraiment du n’importe quoi le lit qu’on a partagé avec notre bébé vraiment pas confortable de ressort qui dépasse sur le matelas le canapé convertible nul très nul les accoudoirs qui tombe pas de parking alors que l’accueil téléphonique il m’on bien dis que il sont des place réserver en bas de l’hôtel alors c’est faut c’est des places a stationnement interdit le personnel de l’accueil téléphonique il son fiche complètement des clients il devrait m’envoyer un technicien pour me réparer la télé j’ai l’ai bien attendu pendant mon séjour sont nouvelles c’est vraiment un hôtel à fuir mise appart la localisation qui top au centre ville accoter de tou le reste c’est vraiment nul très nul à fuir.
Stayed 2 nights in Jan 2021

10/10 Excellent

Emmanuel

Liked: Cleanliness, room comfort
Excellent
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well setup and the location is perfect, right in the middle of brussels
Stayed 2 nights in Feb 2020

10/10 Excellent

marie-odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement tres bien situé, grandeur : 100m2, literie impeccable et possibilite de laisser nos valises lors de notre depart a 12h gracieusement.
Stayed 5 nights in May 2019

2/10 Terrible

Zouhair

Disliked: Cleanliness, staff & service, room comfort

Not a good experience!!!!!!

Too dirty, apartment not clean at our arrival. Not enough equipment inside with regard to towels and pillows. Beds are not comfortable at all. Big noise going around, building under renovations. Garbage of previous clients left in the apartment. Location so convenient, central and close to all destinations.
Stayed 5 nights in Nov 2018