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Smartflats Design - Postiers

Apartment with kitchen, steps from Rue Neuve

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Photo gallery for Smartflats Design - Postiers

Living area
Terrace/patio
Bathroom
Living room
Private kitchen

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Rue Fossés aux Loups 18, Brussels, 1000
  • Rue Neuve
    ‪1 min walk‬
  • Brussels Christmas Market
    ‪6 min walk‬
  • La Grand Place
    ‪6 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

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View all photos for Apartment, 1 Bedroom

Room

Apartment, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Room

Apartment, 2 Bedrooms, Terrace

  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Brussels

Located in Lower Town, a neighbourhood in Brussels, Smartflats Design - Postiers is near a metro station. Tour Noire and Matonge are notable landmarks, and travellers looking to shop may want to visit Rue des Bouchers and Rue Neuve. Hotel de Bellevue and Brussels Stock Exchange are two other places to visit that come recommended.

What's nearby

  • Rue Neuve - 1 min walk - 0.0 km
  • Brussels Christmas Market - 6 min walk - 0.5 km
  • La Grand Place - 6 min walk - 0.5 km
  • Brussels Stock Exchange - 6 min walk - 0.5 km
  • Manneken Pis Statue - 9 min walk - 0.8 km

Getting around

  • De Brouckere Station - 1 min walk
  • Brussels Central Station - 9 min walk
  • Brussels Airport (BRU) - 37 min drive

Restaurants

  • ‪De Brouckère - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬1 min walk
  • ‪Frank - ‬2 min walk
  • ‪L'ecuyer - ‬2 min walk

About this property

Smartflats Design - Postiers

Apartment with kitchen, steps from Rue Neuve
A snack bar/deli, a business centre and concierge services are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Postiers offers 4 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.

Amenities

Kitchen
Free WiFi
Business services

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Smartflats Design - Postiers pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smartflats Design - Postiers?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Smartflats Design - Postiers?

Checkout is at 11:00 AM.

Where is Smartflats Design - Postiers located?

Located in Lower Town, this apartment building is within a 5-minute walk of Rue Neuve, Rue des Bouchers and Library of the National Bank of Belgium. Tour Noire and Matonge are also within 5 minutes. De Brouckere Station is only a 2-minute walk and Bourse-Beurs Station is 6 minutes.

Smartflats Design - Postiers Reviews

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 21 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 13 out of 90 reviews
Rating 4 - Poor. 14 out of 90 reviews
Rating 2 - Terrible. 15 out of 90 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

5.0/10

Communication

Reviews

8/10 Good

Sarah

Liked: Cleanliness, amenities
Disliked: Communication
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Stayed 2 nights in Oct 2024

6/10 Okay

Katie

Stay in Brussels

Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Stayed 3 nights in Sep 2022

8/10 Good

ALISON

Liked: Cleanliness, room comfort, communication

Brussels apartment

Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Stayed 2 nights in Jul 2024

8/10 Good

Shawna

Disliked: Cleanliness, property conditions & facilities, communication
Property was hard to access and dirty in areas and the toilet wouldn't work and various things were broken. However the apartment was extremely spacious and beautiful living space with everything I could possibly need. I would stay again but wouldn't bring a large group.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bernardo

Disliked: Cleanliness, room comfort, communication

Hotel asqueroso

Worst experience EVER
Stayed 2 nights in Dec 2022

2/10 Terrible

Balazs

Disliked: Cleanliness, amenities, property conditions & facilities, communication
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
6th for first work no working lift and this seems longstanding. This limited how many times we would return to the flat. Location itself was very convenient. Cleanliness was average in the flat but staircase was awful. Shower had good temperature but the temp controls are for demo only and don’t work (at least not fixed on cold water).
Stayed 4 nights in Aug 2024

4/10 Poor

Javier

Liked: Cleanliness, amenities, communication
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Stayed 2 nights in Nov 2024

6/10 Okay

Hsu-Fen

Liked: Cleanliness, amenities, room comfort
Disliked: Communication
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Stayed 2 nights in Aug 2024

6/10 Okay

Jun

The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
Stayed 1 night in Aug 2023

2/10 Terrible

Bernardo

Disliked: Cleanliness, room comfort, communication

Most disgusting place ever

The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
Stayed 2 nights in Dec 2022

4/10 Poor

Karen

Disliked: Cleanliness

Not a great apartment

Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Stayed 4 nights in Nov 2023

2/10 Terrible

liora

Disliked: Cleanliness, room comfort, communication

Bed bugs beware

This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
Stayed 2 nights in Nov 2022

4/10 Poor

Ville

Disliked: Cleanliness

Needs maintenance

Apartment had many small neglected, broken things. It gave me an impression that this venue is not well taken care of. Street level entrance lock broken, couch broken and dirty, floor lamp broken, TV not working etc. It is also noisy location especially if someone in nearby apartments is having a party, like happened during our stay. Location is convenient. With proper maintenance this would be A class apartment.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Basic and poorly maintained

Accommodation changed by smartflats due to a technical issue with the apartment booked. Only one alternative offered that had only 2 beds rather than the 3 booked. Apartment condition was poor, no lighting in a narrow relatively steep first portion of stairs. Window blind missing in the main bedroom and carpet in communal areas was dirty. Overall very disappointed with the service from smartflats, moving us last minute to what must surely be an inferior apartment. When pushed to provide some compensation all they were willing to offer was a discount code for future bookings with them, which I will never do based on this experience.
Stayed 2 nights in May 2024

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
DON’T STAY HERE! Smartflat moved us to another apartment (“Brusselian” 45 Marché aux poulets) pretending that it was an upgrade. The apt we got was in terrible condition: entry blocked by linen racks, ramp of the staircases ripped off, NO sofa… just a bare living room space, leaking shower, fixtures and decorations on the walls ripped off, stained linen, etc). And extremely noisy neighborhood with drunkards shouting until 3-4 am … and then the cleaning squad rummaging the street from 4am… a nightmare. Tried contacting Smartflat but they “assessed” that they couldn’t do anything about this and wouldn’t compensate me. It’s a real scam. Will never stay in any of their hotels again
Stayed 3 nights in Jun 2024

2/10 Terrible

Arman

Disliked: Cleanliness, amenities, property conditions & facilities, communication
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
Stayed 2 nights in Dec 2024

2/10 Terrible

Francesco

Disliked: Cleanliness, amenities, communication
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Stayed 3 nights in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, room comfort

Nice flat let down by the external facilities

Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Stayed 5 nights in Nov 2024

4/10 Poor

leopoldo

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
Stayed 2 nights in Nov 2024

6/10 Okay

Stéphane

Liked: Communication
Disliked: Cleanliness
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Stayed 4 nights in Oct 2024

4/10 Poor

Andrea

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2024

6/10 Okay

Nicolas

Disliked: Cleanliness, amenities, property conditions & facilities
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Stayed 4 nights in Sep 2024

4/10 Poor

Mamaduolamin

Disliked: Room comfort, communication
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Stayed 2 nights in Sep 2024

6/10 Okay

jonathan

Liked: Cleanliness, communication
Logement propre mais internet inexistant ne fonctionne pas, pas d’eau chaude enfin presque froide, télévision uniquement 1 chaîne fonctionnel, ascenseur hors service. Sinon bien situé, propre et grand.
Stayed 2 nights in Oct 2024