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Capital CityCenter Hotel

Hotel with free parking, near Victoria Harbour

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Photo gallery for Capital CityCenter Hotel

Restaurant
Room
Room
Room
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
1961 Douglas St, Victoria, BC, V8T4K7
  • Save-On-Foods Memorial Centre
    ‪4 min walk‬
  • Victoria Harbour
    ‪19 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪3 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪12 min walk‬

Rooms & beds

Spaces

Kitchenette
Number of living rooms
Garden

View all photos for Deluxe Studio Suite, Courtyard View, Courtyard Area

Room

Deluxe Studio Suite, Courtyard View, Courtyard Area

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchenette

Private kitchenette

Standard Room, 1 King Bed, Kitchenette

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Kitchenette

Private kitchenette

Standard Double Room, 2 Double Beds, Kitchenette

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Room

Standard Room, 1 Queen Bed, Refrigerator & Microwave

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Room

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Living area

Deluxe Suite, 1 Bedroom, Kitchenette

  • 495 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds

Room

Standard Double Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Victoria

Located in Downtown Victoria, a neighbourhood in Victoria, Capital CityCenter Hotel is in the entertainment district. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Victoria Bug Zoo and Maritime Museum of British Columbia are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

What's nearby

  • Save-On-Foods Memorial Centre - 4 min walk - 0.4 km
  • Chinatown - 4 min walk - 0.4 km
  • Royal BC Museum - 19 min walk - 1.6 km
  • Victoria Harbour - 19 min walk - 1.6 km
  • Victoria Clipper Ferry Terminal - 3 min drive - 2.3 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 5 min drive

Restaurants

  • ‪Phillips Brewing Co Ltd - ‬3 min walk
  • ‪Bao - ‬5 min walk
  • ‪The Bubble Tea Place - ‬7 min walk
  • ‪Golden City Restaurant - ‬4 min walk
  • ‪Don Mee Chinese Seafood Restaurant - ‬7 min walk

About this property

Capital CityCenter Hotel

Hotel with free parking, near Victoria Harbour
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Capital CityCenter Hotel offers 94 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Filipino, French, German

Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3 PM
Minimum age to rent: 19
Check out before 11 AM
default

Pets

Pets allowed: dogs less than 10 kg per pet (limit one pet total)
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 15 for adults and CAD 6 to 15 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Capital CityCenter Hotel have a pool?

Yes, this property has an outdoor pool.

Is Capital CityCenter Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Capital CityCenter Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Capital CityCenter Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Capital CityCenter Hotel?

Checkout is at 11 AM.

Does Capital CityCenter Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Capital CityCenter Hotel located?

Located in Downtown Victoria, this hotel is within 1 mile (2 km) of Government Street, Victoria Harbour and Royal BC Museum. Victoria Clipper Ferry Terminal is 1.3 mi (2.1 km) away.

Capital CityCenter Hotel Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 474 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

5.0/10

Check-in

4.0/10

Communication

6.0/10

Location

5.0/10

Listing accuracy

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort

Good value for money

Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with a parking spot ! Also closer to many attractions in victoria !
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Room was a bit smoky and the overall condition of things was pretty run down.
Stayed 1 night in Mar 2020

10/10 Excellent

kc, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and spacious room. The bed was clean and comfy
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.
Stayed 3 nights in Mar 2020

6/10 Okay

Kay, Toronto

Liked: Staff & service
Disliked: Cleanliness, amenities
The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, clean rooms, but paper-thin walls

Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning.
Stayed 1 night in Feb 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Comfy bed!! Nice staff, quiet rooms!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the only minor issue was that the heater made quite a bit of noise
Stayed 1 night in Feb 2020

10/10 Excellent

Taona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice and affordable! Best omette ever at the onsite restaurant
Stayed 2 nights in Feb 2020

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice room but uncomfortable bed

We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Priced well, stayed 5 days. Staff helpful, parking is decent, wifi works well. Beds comfortable
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance to downtown, there is free parking across the street, good bed, the heater is hard to control , with a set point of 70 the room still over heated to what felt like 80 and it did run most of the night until I turned it of. Overall good for the price , but there were numerous large dogs in the hallways, so if you have allergies I would not stay here.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Not the best hotel. Good for the price but bed was very uncomfortable. Will not go back.
Stayed 1 night in Feb 2020