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Hyatt Centric Playa del Carmen Beach House

Luxury hotel on the beach, with outdoor pool

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Photo gallery for Hyatt Centric Playa del Carmen Beach House

Pool
Interior detail
Pool
Exterior
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • All-inclusive
  • Pool
  • Breakfast available

Explore the area

Map
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪8 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min walk‬

Rooms & beds

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About the area

Playa del Carmen

Located on the beach, Hyatt Centric Playa del Carmen Beach House is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playacar Golf Club - 5 min drive - 3.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Tropical Playa del Carmen - ‬2 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Centric Playa del Carmen Beach House

Luxury hotel on the beach, with outdoor pool
When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site.
Hyatt Centric Playa del Carmen Beach House offers 27 accommodations with MP3 docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

All-inclusive details

All-inclusive room rates at Hyatt Centric Playa del Carmen Beach House are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Amenities

Pool
All-inclusive
Pet-friendly
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

Pets allowed: dogs less than 18 kg per pet (limit one pet total)
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 per cent
  • Resort fee: USD 37.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 25 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 40 per pet, per night (maximum USD52.40 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Centric Playa del Carmen Beach House have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Playa del Carmen Beach House pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Centric Playa del Carmen Beach House?

Self-parking is available for USD 15 per night. Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Centric Playa del Carmen Beach House?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Centric Playa del Carmen Beach House?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Centric Playa del Carmen Beach House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per vehicle applies.

Are there all-inclusive benefits at Hyatt Centric Playa del Carmen Beach House?

Some rate plans available at this hotel are all-inclusive.

Where is Hyatt Centric Playa del Carmen Beach House located?

Nestled on the beach, this Downtown Playa del Carmen hotel is just steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hyatt Centric Playa del Carmen Beach House Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 169 out of 253 reviews
Rating 8 - Good. 37 out of 253 reviews
Rating 6 - Okay. 24 out of 253 reviews
Rating 4 - Poor. 13 out of 253 reviews
Rating 2 - Terrible. 10 out of 253 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8.0/10

Communication

Reviews

2/10 Terrible

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel next door has a roof top night club. The music was loud and was very disturbing at night. I ended up staying only 1 night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, awesome food, great staff
Stayed 5 nights in Nov 2022

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location close to bars and restaurants.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jason, Maple Grove

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was great and the staff was very helpful and friendly.
Stayed 5 nights in Aug 2022

10/10 Excellent

Idania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent !!
Stayed 2 nights in Feb 2024

10/10 Excellent

QIUPING

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel excellent service
Stayed 7 nights in Aug 2022

8/10 Good

Tim

Liked: Communication
Hotel was great .. beds where very comfortable .. but the pillows were terrible .. location is great
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, and nice rooms. Great location by the beach. Restaurant was under renovation when we visited, but the breakfast offered at nearby Thompson main house was really good. Hotel next door was very noisy, with music from early day to late in the night.
Stayed 4 nights in Feb 2024

10/10 Excellent

stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved everything about this hotel. Centrally located, spacious and clean rooms, and great staff. I will definitely be returning.
Stayed 4 nights in Aug 2023

6/10 Okay

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is excellent. Close to lots of restaurants, bars, shopping. The pool and bar area are a great place to hang out.
Stayed 8 nights in Jun 2022

10/10 Excellent

Avia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The location, the staff and the atmosphere. Everything was amazing thank you guys so much!
Stayed 2 nights in Jan 2024

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property. Service was top-notch.
Stayed 4 nights in Apr 2023

10/10 Excellent

jormalyz

Liked: Cleanliness, room comfort, communication
EXCELLENT LOCATION AND ROOM CONDITION
Stayed 3 nights in Sep 2022

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great!
Stayed 1 night in Jul 2022

10/10 Excellent

Monica, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel! Clean and spacious room, staff is very friendly and accommodating. Walking distance to beach, restaurants,bars, pretty much everything near by. Would definitely go back.
Stayed 2 nights in Jul 2022

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean and fresh. Though, checking in is very slow and chaotic. Nobody seems to know what they are doing. But enjoyable stay apart from the check in process
Stayed 3 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication

Playa del Carmen on the beach.

Loved staying in downtown Playa del Carmen on the beach. Close to everything. the place is amazing and the location couldn.t be better. Would defiantly book here again and recommend to all my friends.
Stayed 5 nights in Feb 2023

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice small hotel on the water. Rooms are large, modern, and comfortable. The staff was super friendly and helpful, and the location is convenient. Pool area is very small and there is no beach to speak of, but you can use the other Thompson Hotel's pool which is larger a lot nicer.
Stayed 2 nights in May 2023

4/10 Poor

Brandon

Liked: Cleanliness
Disliked: Staff & service

Hyatt channeling Motel 6.

This hotel is in a great location. We have stayed here multiple times. We got a large suite for the new year and were treated like juveniles. I get that people abuse rooms but as repeat guests and loyalty rewards members you'd have thought Hyatt would have done some homework as to who was staying there.
Stayed 5 nights in Dec 2023

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
So beautiful
Stayed 1 night in Jul 2022

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
we like that we are beachfront and a block away is the main street for restos and shopping and even a Catholic church. The noise does not reach our room if the balcony door is closed. We like the area very much.

10/10 Excellent

Adolfo

Liked: Cleanliness
The service was excellent, very friendly, professional. The hotel was always spotless. The only complaint:the music from the 2 places on the corner of 5 Ave. wayyyyyy too loud
Stayed 5 nights in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice
Stayed 1 night in Oct 2022

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here before and love the hotel, staff, location and view but since the last time here there seems to be a competition to see who can be louder with the DJ music. We stay here to listen to the waves not the loud music.
Stayed 7 nights in Feb 2023

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about it. Amazing room with a gorgeous view. Top quality linens and super spacious room. Travelled as a family and the property is great for both couples & families. I’ll be back!
Stayed 2 nights in Sep 2022