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Aparthotel

Luciana Hotel & Beach Club

On beach with outdoor pool, near Quinta Avenida

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Photo gallery for Luciana Hotel & Beach Club

Room
Pool
Exterior
Room
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Outdoor space
  • Air conditioning
  • Free WiFi
The current price is CA $114
CA $142 total
includes taxes & fees
Jul 31 - Aug 1

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪8 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪10 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Choose your unit

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • 269 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

  • 269 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Xcaret Eco Theme Park - 11 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪The Roof Bar - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Luciana Hotel & Beach Club

On beach with outdoor pool, near Quinta Avenida
When you stay at this beach aparthotel, you can enjoy umbrellas, sunloungers and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker and a Smart TV with satellite channels. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Free WiFi
Restaurant
Air conditioning
Outdoor space
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Luciana Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Luciana Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luciana Hotel & Beach Club?

This property doesn't offer parking.

What time is check-in at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Luciana Hotel & Beach Club?

Checkout is at noon. Late checkout is available for a fee.

Where is Luciana Hotel & Beach Club located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 259 out of 547 reviews
Rating 8 - Good. 156 out of 547 reviews
Rating 6 - Okay. 65 out of 547 reviews
Rating 4 - Poor. 31 out of 547 reviews
Rating 2 - Terrible. 36 out of 547 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.0/10

Communication

Reviews

8/10 Good

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Great Access to beach, friendliness of beach/bar area personnel
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach and other areas of interest.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mailis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Stayed 2 nights in Mar 2025

8/10 Good

Joel

Liked: Cleanliness, amenities, communication
The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Stayed 12 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Stayed 3 nights in Mar 2025

8/10 Good

Vlad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Travel disruptions left us needing a room last minute and later at night. Check in was fine and the room was a great end to our chaotic day. I would recommend this hotel to anyone looking to stay in Playa del Carmen.
Stayed 1 night in Feb 2025

4/10 Poor

Anna

Disliked: Cleanliness, amenities, property conditions & facilities, communication
hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
Stayed 4 nights in Apr 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
This property is incovenient
Stayed 6 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
The breakfast and the service was great,
Stayed 2 nights in Oct 2022

4/10 Poor

Marysol

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The place is clean and nice, but the card (key) didn't work I could not go to sleep until late then the next day they forgot to save me a beach chair that was only for International tourist . 😡
Stayed 3 nights in Feb 2025

8/10 Good

Venkata Srinivasarao Chekuri

Liked: Cleanliness, communication
Enjoyed our stay. Little interior to public access
Stayed 4 nights in Apr 2024

10/10 Excellent

martin

Liked: Cleanliness, property conditions & facilities, communication
Great hotel and staff. Beach and bar are both really good
Stayed 7 nights in Nov 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities, communication
Beautiful place to stay & the food is delicious!! Everyone is very nice and friendly. Great location!
Stayed 10 nights in Sep 2022

2/10 Terrible

Ryan

Disliked: Cleanliness, room comfort, communication

Paid for beach view and got concrete view

I did not get the room I paid for. They said "tobad". The room also smelt bad
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Great day at the beach. Perfect proximity.
Stayed 1 night in Feb 2024

8/10 Good

Joanne

Liked: Cleanliness
This is the hotel we chose to stay after a terrible night at another place. This place was formerly Playa Maya Beach Hotel that we have stayed at before. The rooms do need upgrading which I think they are doing slowly. Bed was ok but somewhat hard. Staff mostly spoke Spanish but food and service was excellent! The chef Victor went out of his way to cook whatever you wanted and it was most excellent. The best is that it is right on the beach and they have very comfortable beach chairs and beds! There are a few stairs to contend with but all in all, I would stay here again! They were installing new refrigerators when we left.
Stayed 6 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location: beachfront. Friendly staff. Delicious food in the restaurant
Stayed 1 night in Sep 2022

10/10 Excellent

susan

Liked: Cleanliness, room comfort, communication
Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!! Thank You for the Wonderful Stay!!!!!
Stayed 10 nights in Feb 2023

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms, super friendly staff only think the breakfast includes is limited but everting else super good
Stayed 1 night in Oct 2022

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked how close we were from the beach. All the staff were very cordial and helpful.
Stayed 4 nights in Oct 2022

10/10 Excellent

Sergio

Liked: Cleanliness, communication
Beach *)& pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeanna

Liked: Cleanliness, property conditions & facilities, communication
The folks working here were very accommodating. Great location to everything. We had a good stay. Excellent value for the money.
Stayed 7 nights in Jul 2022