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Hatten Place Melaka

Luxury hotel connected to a shopping centre in Malacca City with 3 hot tubs

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Photo gallery for Hatten Place Melaka

Property amenity
Exterior
Balcony
Sauna
Room

Reviews

8.0 out of 10
Very good
1 bathroom

Popular amenities

  • Bar
  • Hot tub
  • Parking included
  • Pool
  • Spa
  • Gym

Explore the area

Map
Hatten City, Jalan Melaka Raya 23,, Taman Melaka Raya, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪19 min walk‬
  • Mahkota Parade Shopping Mall
    ‪1 min drive‬
  • Jonker Street Night Market
    ‪3 min drive‬
  • Malacca Intl. Airport (MKZ)
    ‪11 min drive‬

Rooms & beds

-1 bedrooms

1 bathroom

Spaces

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About the area

Malacca City

Located by the sea, Hatten Place Melaka is in Hatten City neighbourhood and is connected to a shopping centre. Travellers who have shopping on the agenda can visit Dataran Pahlawan Melaka Megamall and Jonker Street Night Market. Maritime Museum Muzium Samudera and UK Fun Park are also worth visiting.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 19 min walk - 1.6 km
  • Hatten Square - 19 min walk - 1.6 km
  • Mahkota Parade Shopping Mall - 1 min drive - 1.5 km
  • A Famosa - 3 min drive - 2.3 km
  • Jonker Street Night Market - 3 min drive - 1.9 km

Getting around

  • Malacca Intl. Airport (MKZ) - 24 min drive

Restaurants

  • ‪Restoran Baba Ang - ‬11 min walk
  • ‪McQuek's Satay Celup - ‬13 min walk
  • ‪Restaurant Ming Huat - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Jackie Food Court - ‬19 min walk

About this property

Hatten Place Melaka

Luxury hotel connected to a shopping centre in Malacca City with 3 hot tubs
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hatten Place Melaka offers 474 air-conditioned accommodations with minibars and a safe. 44-inch LED televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Amenities

Pool
Hot tub
Breakfast included
Parking included
Free WiFi
Restaurant

House Rules

Check in after 3 PM
Minimum age to rent: 21
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Frequently asked questions

Does Hatten Place Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hatten Place Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hatten Place Melaka?

Self-parking is free at this property.

What time is check-in at Hatten Place Melaka?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hatten Place Melaka?

Checkout is at noon.

Where is Hatten Place Melaka located?

Located in Hatten City, this luxury hotel is within 1 mile (2 km) of Portuguese Settlement and Dataran Pahlawan Melaka Megamall. Yong Chuan Tian Temple and Sri Muthu Mariamman Alayam Temple are also within 1 mile (2 km).

Hatten Place Melaka Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 142 out of 422 reviews
Rating 8 - Good. 173 out of 422 reviews
Rating 6 - Okay. 65 out of 422 reviews
Rating 4 - Poor. 27 out of 422 reviews
Rating 2 - Terrible. 15 out of 422 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

M.Low, Canada

Liked: Staff & service, amenities
Cons: Room way too small. No room for luggage. No room safe and no room to hang wet towels. Pros: Have included the highest point 360 deg view of Malacca. Can also bring guests which is a big treat. Unfortunately, when we brought our guests, it was closed because it had been raining.
Stayed 1 night in Nov 2019

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed with a very warm greetings from staff. The breakfast was delicious and great shuttle service
Stayed 2 nights in Apr 2019

2/10 Terrible

EDWARD C K

Disliked: Cleanliness, property conditions & facilities, room comfort
Building,ok. Rey new but room was not kelp well, finger prints on drinking glasses, very tight room space, shower room was dirty.
Stayed 1 night in Feb 2019

8/10 Good

TIN FOOK

Stayed 1 night in Feb 2020

10/10 Excellent

hak pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

WILLIAM E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great views, quality 4-star accommodations for a 3-star price.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
部屋に入った瞬間少しかび臭いかなと思いエアコンが始動したら気にならなくなりました。 アメニティーは歯ブラシがなかったので持参した歯ブラシを使用。 ドライヤーもありませんでした。 スタッフは皆様優しくて気軽に質問に答えてくれました。 スカイデッキは宿泊客は無料で行けるので、夜の夜景を見に行けて月明りもきれいで美しかったです。
Stayed 2 nights in Feb 2020

6/10 Okay

Jose Lorenzo

Our stay this time. I rate it to 5.
Stayed 1 night in Jan 2020

6/10 Okay

Ho Wei

Liked: Room comfort
Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel. Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

So so

The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.
Stayed 1 night in Jan 2020

6/10 Okay

vijay

Disliked: Cleanliness
Dirty toilet and carpet
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Very crowded

Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people. This is just the parking lift to reach lobby, then need to change lift again only reach room.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay here

The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.
Stayed 1 night in Jan 2020

10/10 Excellent

Norimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel & can see fantastic view fm L44

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This hotel is a comedy of errors. Here’s a list of everything that went wrong during our stay: 1. Room: dust on every surface, gunk in the corners, furniture had major scratches all over, bottom of shower curtain had mold-looking stains 2. The roll-down blind in our bathroom was broken and hung on by one hook only, exposing the shower and toilet to anyone in the actual room (the glass wall between bathroom and bedroom is plain glass, not blurred or anything). 3. The “winning” moment: our water boiler looked like it had rust at the bottom so I requested a new one. After calling 3 times, they finally brought one - it smelled strongly of sausage and had actual PIECES OF FOOD stuck on the inside!!! Someone clearly used it to cook and staff didn’t bother looking before handing it over. 4. Location is bad, too far to walk to town. The mall it’s located in is completely empty.
Stayed 1 night in Jan 2020

8/10 Good

Johorean, JOhor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in Free Wifi Free entrance to sky deck Free Parking Room is clean Swimming Pool is clean and big MBO cinema is same building in the hotel To Jonker Street is 15min by car
Stayed 1 night in Dec 2019

6/10 Okay

Mei Whei

Liked: Staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Falko

Disliked: Cleanliness, staff & service, room comfort

Hatten place, a 2 star in 4 star clothing

This is not a hotel that deserves a 4 star rating, let alone the 5 star rating that Hotels.com gives it on their site. For starters, the hotel is far to big for the amount of employees. This resulted first of all in long check in queues. Tho they have 6 check in desks available, they only have staff to man 2 of them. The shortness on staff also is represented in the complete lack of training, which shows throughout the whole stay. When we finally checked in, we were assigned a room that had obviously seen better days. Odd to us, as the hotel looks to be fairly new. Our first complaints about the room were the copious amounts of dust everywhere (thick visible layers), blood on one of the doors (since even after bringing this up with the hotel, the stain wasn’t removed I decided to do so myself), and black mold in the leaky shower. When brought up, they told us they would fix these issues, and, in all fairness, mitigated most listed issues fairly well. However, the complete lack in any training or common sense did result in housekeeping waking us up in the middle of the night to give us the amenities we requested about 4 hours prior. This wouldn’t have been that big an issue if it wasn’t for the pile of bricks with a sheet on top that has to represent a bed and is the most horrendous thing I’ve ever slept on in my whole life. The breakfast was at least included, but the free for all battle royal feeling that had did not make it any better.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Douglas

Liked: Staff & service, room comfort
Disliked: Cleanliness

need improve

Location was fine ,there free shutter bus,only thing room not clean and Breakfast so so
Stayed 1 night in Dec 2019

6/10 Okay

MOHD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a pleasant trip..

The bath is dirty.. U can see mud on the toilet bidding, the room is cramped and the bed was not so big n comfort.. Not worth the price and reputation as a new hotel.. Breakfast are the same for two days.. There is a lots to improve..
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short getaway in Malacca

Nice hotel. Room a bit small even on premium floors. suitable for family of 4. Spacious bathroom. Love the thyme cafe for breakfast. unfortunately not so much choices of food. but the croissants are very delicious. My ad hoc type of hotel. will come again.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova sul mare pulizia ottima bini servizi come piscina e sauna
Stayed 1 night in Dec 2019

2/10 Terrible

Ichikawa

Stayed 1 night in Dec 2019

4/10 Poor

Royston

Liked: Staff & service, property conditions & facilities, room comfort

Cold experience.

Booked two rooms but both rooms had cold showers. Had to complaint several times but issues was not resolved. Disappointing. On a positive note the staff was great and helped when I got a flat car battery. Overall average staying experience.
Stayed 3 nights in Dec 2019