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Hotel Metropole

Historic hotel with fitness centre and restaurant

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Exterior
Room
Dining
Lobby
Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Bar
  • Room service
  • Parking available

Explore the area

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31 Place de Brouckere, Brussels, 1000
  • Brussels Christmas Market
    ‪4 min walk‬
  • La Grand Place
    ‪7 min walk‬
  • Manneken Pis Statue
    ‪10 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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8.2 out of 10, 930 reviews
The price is CA $127
CA $141 total
includes taxes & fees
Aug 18 - Aug 19
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About the area

Brussels

Located in Lower Town, a neighbourhood in Brussels, Hotel Metropole is near a metro station. St. Catherine's Square and Jeanneke Pis are notable landmarks, and travellers looking to shop may want to visit Rue Neuve and Brussels Christmas Market. Library of the National Bank of Belgium and Tour & Taxis are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Rue Neuve - 1 min walk - 0.2 km
  • Brussels Christmas Market - 4 min walk - 0.4 km
  • La Grand Place - 7 min walk - 0.7 km
  • Manneken Pis Statue - 10 min walk - 0.9 km
  • Tour & Taxis - 19 min walk - 1.6 km

Getting around

  • De Brouckere Station - 2 min walk
  • Brussels Central Station - 11 min walk
  • Brussels Airport (BRU) - 35 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬2 min walk
  • ‪Le Corbeau - ‬2 min walk
  • ‪Youwok - ‬3 min walk
  • ‪Café de l'Opéra - ‬3 min walk

About this property

Hotel Metropole

Historic hotel with fitness centre and restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and 24-hour room service.
Hotel Metropole offers 251 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Languages

Dutch, English, French, Spanish

Amenities

Free WiFi
Restaurant
Air conditioning
Gym
Breakfast available
Parking available

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 75 per room
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

How much is parking at Hotel Metropole?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel Metropole?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Metropole?

Checkout is at noon.

Does Hotel Metropole provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 75 per room applies.

Where is Hotel Metropole located?

Located in Lower Town, this historic hotel is within a 5-minute walk of Rue Neuve and St. Catherine's Square. Library of the National Bank of Belgium and Brussels Christmas Market are also within 10 minutes. De Brouckere Station is only a 2-minute walk and Bourse-Beurs Station is 6 minutes.

Hotel Metropole Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

daniele

Liked: Cleanliness, property conditions & facilities, room comfort

Bel hôtel

Bel hôtel historique au centre de Bruxelles hall d’entrée superbes bon petit déjeuner beaucoup d’attente pour check in et intrusion dé mendiants dans l’hôtel et difficile de le signaler par téléphone à la réception car pas de réponses, chambre grande et spacieuse
Stayed 3 nights in Dec 2019

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon hotel!

Ottima esperienza. Hotel comodo e ottimo rapporto qualità prezzo
Stayed 4 nights in Feb 2020

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo!

Mi sono recata a Bruxelles per lavoro. Ottimo rapporto qualità prezzo e location molto comoda e centrale
Stayed 4 nights in Feb 2020

2/10 Terrible

Jianing

Liked: Cleanliness
Disliked: Staff & service

Definitely not a 5star hotel

I booked the privilege room online, but when I arrived, the room offered to me is quite different with the pictures showed in the website. I doubt they gave me a basic room instead but when I asked them in the reception, no one sloved my question. One guy only ask me whether I need to call the manager, but when I said yes, no one contact me then
Stayed 2 nights in Mar 2020

8/10 Good

Valera Maria del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Ian, Flitwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classically stylish and affordable, in a great location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Katie

Liked: Cleanliness, staff & service
Disliked: Room comfort

The hotel of 2 half’s

A hotel of 2 half’s. Initially we were put in the left side of the hotel in a large room which was very dated and needed redecorating. The noise above kept us awake all night, very loud voices and banging, the room was also extremely hot. We asked to move and the reception staff put us in the right side of the hotel. A different world, lovely decoration, quality room with working heat controls. Hospitable staff but you would have to be careful which side of the hotel you were put on.
Stayed 2 nights in Feb 2020

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - lovely hotel highly recommended
Stayed 2 nights in Feb 2020

6/10 Okay

Alice

Terrible breakfast

Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.
Stayed 3 nights in Feb 2020

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

記念になる宿泊

家族で宿泊しました。ヨーロッパ周遊の中で最高のホテルでした。宮殿のようだと家族で大喜び、グランプラスにも近く、雰囲気も最高でした。お世話になりありがとうございました。
Stayed 1 night in Feb 2020

10/10 Excellent

MAURIZIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Stephanie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
A classic looking building and atmosphere give you a sense of an old-world feel. I ordered a large room on the 6th floor and had a balcony.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
This hotel is very beautiful and my room was large, clean and quiet. But I paid extra for the breakfast which was a huge disappointment. Powdered eggs, low quality food, and when I said this to the reception when check in out I received a very cold (somewhat rude) response. I would highly recommend not having the breakfast at the hotel, and instead eat at The Avocado Show or Peck 47 (very close to the hotel and delicious breakfasts).
Stayed 2 nights in Jan 2020

10/10 Excellent

Cori, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with the most fabulous Art Nouveau elevator. The rooms are updated with very nice bathroom fixtures.
Stayed 2 nights in Jan 2020

2/10 Terrible

shu lok malik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a 5-stars hotel!

It spent an hour to check in because they gave a wrong room key, lucky, the room is untidy and peoples are still occupied, and the type of the room is not the one that I was booked. There is no tea/coffee maker in room, it is not the same standard of 5-stars hotel. When I was check out, I paid the city tax by cash (EURO$22), I did not have the change and a receipt, and told them please don't charge to my credit. After a week, I found Euro$21.2 is charged to my Credit card. I wrote an email and message via facebook yesterday, but there is no respond! Is it a 5 stars hotel service? I have noticed that "for any urgent matter, please contact: fo@metropolehotel.be"", but, there is still no reply! For the person in charge of this hotel, if they receive my comment, please leave a name, tittle, and email to handle my complaints.
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
De kamers zijn oud, niet goed onderhouden en totaal niet wat je verwacht van een 5-sterren hotel. De foto's zijn waarschijnlijk genomen in 1930 want alles is oud. Laat je niet misleiden door de foto's van de kamers. Bij navraag leerden wij dat er maar enkele kamers zo uitzien. Er lag geen stof op de kamer en het bed was schoon. Daar was ook alles mee gezegd. Er zat overal schimmel in de badkamer, en kwam een verschrikkelijke putlucht uit de wasbak. Door de kamer heen lagen losse elektriciteitskabels. Op het balkon hing een halve schotel boven de deuropening. Het personeel was vriendelijk maar vertelde ons weinig te kunnen doen aan de staat van de kamer. Zo was het nu eenmaal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1番安い部屋でしたが、部屋の中もクラシックで可愛くて良かったです。 タオル、ヘアドライヤー、ボディソープ、シャンプーはあります。 スリッパ、歯ブラシ、バスローブはありません。 チェックアウト後に荷物を預かって貰った際、パリで購入したバターは冷蔵庫に入れて預かってくれました。 とてもクラシックな装飾が豪華な分、古さはありますが清潔です。 アクセスは観光には問題なく徒歩で移動できますがブリュッセル南駅からは地下鉄で4駅、中央駅からは徒歩12.3分です。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Received an excellent level of service from Andrea on the front office reception desk in resolving the issues with our booking which expedia had failed to address
Stayed 3 nights in Jan 2020

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel dans un lieu historiqu

Stayed 2 nights in Jan 2020