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City Seasons Hotel Al Ain

Hotel in Al Ain with full-service spa and health club

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Photo gallery for City Seasons Hotel Al Ain

Room
Room
Lobby
Room
Banquet hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
Al Muwaiji, Al Ain, 14929
  • United Arab Emirates University
    ‪3 min drive‬
  • Al Jimi Mall
    ‪4 min drive‬
  • Al Ain Zoo
    ‪8 min drive‬
  • Al Ain (AAN)
    ‪16 min drive‬

Rooms & beds

Spaces

Balcony
Number of living rooms

View all photos for Deluxe Double Room, 1 Double Bed

Room

Deluxe Double Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Room

Standard Room

  • Sleeps 3
  • 1 Double Bed

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About the area

Al Ain

Located in Al Ain, City Seasons Hotel Al Ain is in the city centre and near theme parks. Al Ain Oasis Park and Al Ain Park reflect the area's natural beauty and area attractions include Al Ain Zoo and Hili Fun City.

What's nearby

  • United Arab Emirates University - 3 min drive - 3.4 km
  • Al Jimi Mall - 4 min drive - 3.3 km
  • Al Ain Mall - 7 min drive - 6.4 km
  • Al Ain Oasis Park - 7 min drive - 6.4 km
  • Al Ain Zoo - 8 min drive - 7.6 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 86 min drive

Restaurants

  • ‪كافيتريا راشد علي - ‬18 min walk
  • ‪مطعم الروضة - ‬17 min walk
  • ‪ستاربكس - ‬4 min drive
  • ‪فروتس - ‬18 min walk
  • ‪جست برجر - ‬16 min walk

About this property

City Seasons Hotel Al Ain

Hotel in Al Ain with full-service spa and health club
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
City Seasons Hotel Al Ain offers 89 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries. This Al Ain hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Nice Springs Spa. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AED 45 for adults and from AED 22.50 for children
  • Late check-out fee: AED 150 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to noon
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Frequently asked questions

Does City Seasons Hotel Al Ain have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to noon.

Is City Seasons Hotel Al Ain pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Seasons Hotel Al Ain?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at City Seasons Hotel Al Ain?

Check-in start time: 2 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at City Seasons Hotel Al Ain?

Checkout is at noon. Late checkout is available for AED 150 (subject to availability).

Where is City Seasons Hotel Al Ain located?

Located in the heart of Al Ain, this spa hotel is within 2 miles (3 km) of Qasr al Muwaiji, Al Jahili Park and United Arab Emirates University. Al Jahili Fort and Lourans Arts are also within 3 miles (5 km).

City Seasons Hotel Al Ain Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio

Stayed 1 night in Jul 2023

4/10 Poor

anna maria

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

The swimming pool was closed. I booked this hotel to enjoy a pool day. The website did NOT say it was closed when I booked. I spoke to 3 receptionists and they told me they would speak to the manager and call me back. No one bothered calling back. There was also a loud party that night so hard to get a good night's rest. So much for a relaxing break.
Stayed 1 night in Oct 2021

6/10 Okay

JAYAKRISHNAN

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

MONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gleeful experience

It was such a pleasant stay. I recommend this hotel for everyone as the cleanliness, hospitality lured me a lot. Pool at the roof is a different experience for me. Mr.Mohsin assisted us so cordially. Only one thing is the receptionists were looking rude, no smile , i got scared at first but all others attended very well with nice smile on their faces....
Stayed 2 nights in Apr 2022

6/10 Okay

Ahmed

Liked: Staff & service
The property was very normal and just good.
Stayed 1 night in Nov 2021

4/10 Poor

Hiroaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
レストランが営業してなく、パーティ対応か？ルームサービスも繋がらず。
Stayed 1 night in Nov 2021

10/10 Excellent

marco

Liked: Staff & service

great service

the person who checked us in and helped us was amazing. Very kid and professional and went out of his way to help us every time.
Stayed 1 night in Nov 2021

4/10 Poor

ayman, abu dhabi

Stayed 2 nights in Sep 2021

10/10 Excellent

Naziye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception and good location very good price..
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
My guest arrive aroubd 3:30 pm and the informed me the room is not yet ready! Which impressed me, and they offer temporary to check in another room, till the reserved room get ready from sterilization.
Stayed 1 night in Jan 2021

8/10 Good

Cristy

Stayed 2 nights in Nov 2019

2/10 Terrible

Abdelrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non professional staff No understanding Bad furniture
Stayed 2 nights in Nov 2019

2/10 Terrible

Mohd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Khaled

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
رائحة كريهة في الحمام ويوجد صالة افراح تسبب ازعاج للمقيمين
Stayed 1 night in Sep 2019

10/10 Excellent

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel at Reasonable Price

Love the hotel for the service and courtesy offered by them in upgrading room for the comfort of my wife on the wheel chair.....location of the hotel and ambience was great too.....extremely convenient car parking right in front of the hotel lobby.....
Stayed 1 night in Feb 2019

6/10 Okay

NADA

Good

It was good but the registration process took long; actually, it was not as expected
Stayed 1 night in Aug 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2018

10/10 Excellent

AHMED

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

لا بأس فيه

النظافة سيئة السرير كان فيه بقعة شوكلت وفي غبار المطبخ فاضي لا سكاكين ولا ملاعق ولا صحون ليش حطيتوا مطبخ الله أعلم باقي الاشياء ممتازة
Stayed 1 night in Jun 2018

10/10 Excellent

yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient access to city center with buss

The first night was a little bit disappointing because because we did not have a baby cot we requested and the noise of party was terrible from 9PM to 12PM. However, the stuff offer a extra bed for compliment, and the other two nights were comfortable. The stuff were all kind and professional. Specifically, the restaurant offering breakfast was excellent with kind and nice stuff. We would definitely stay here again but next time would ask for a room which is not located just above the party room.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

alexandre

Liked: Cleanliness, staff & service

Hotel pour séjours courts

Bruyant car à proximité d’une route avec à fort passage. Mauvaises odeurs dans la salle de bain. Personnel serviable.
Stayed 19 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hyungil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2017