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Hotel Lugano Suites

Hotel in Quito with full-service spa and free breakfast

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Photo gallery for Hotel Lugano Suites

Massage
Spa treatment
Property amenity
Breakfast area
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Kitchen
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135
  • Parque La Carolina
    ‪2 min walk‬
  • Atahualpa Olympic Stadium
    ‪15 min walk‬
  • Quicentro Shopping
    ‪15 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Rooms & beds

Spaces

Kitchenette

View all photos for Suite, 1 Bedroom

Living room

Suite, 1 Bedroom

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 699 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Quito

La Carolina, a neighbourhood in Quito, is home to Hotel Lugano Suites. Atahualpa Olympic Stadium and Guayasamin Museum are local landmarks, and some of the area's attractions include Naciones Unidas Boulevard and Vivarium. Cuyabeno Lodge and Quito Observatory are also worth visiting.

What's nearby

  • Parque La Carolina - 2 min walk - 0.2 km
  • Atahualpa Olympic Stadium - 15 min walk - 1.3 km
  • Quicentro Shopping - 15 min walk - 1.3 km
  • Foch Square - 4 min drive - 3.0 km
  • General Rumiñahui Coliseum - 5 min drive - 4.1 km

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 11 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 50 min drive

Restaurants

  • ‪De la Llama - ‬1 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk
  • ‪Cosa Nostra Trattoria - ‬3 min walk
  • ‪Freshii - ‬4 min walk
  • ‪Sweet And Coffee - ‬3 min walk

About this property

Hotel Lugano Suites

Hotel in Quito with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a fitness centre and a coffee shop/cafe. Buffet breakfast is free. Additionally, spa services, a business centre and conference space are on-site.
Hotel Lugano Suites offers 20 accommodations with MP3 docking stations and minibars. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Lugano. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Amenities

Breakfast included
Spa
Free WiFi
Gym
Business services
Laundry

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before noon
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

What time is check-in at Hotel Lugano Suites?

Check-in start time: 2 PM; check-in end time: 1 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Lugano Suites?

Checkout is at noon.

Does Hotel Lugano Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hotel Lugano Suites located?

Located in La Carolina, this spa hotel is within a 10-minute walk of Parque La Carolina and Vivarium. Chamber of Commerce of Quito and El Jardin Mall are also within 15 minutes. Carolina Station is 11 minutes by foot and Iñaquito Station is 18 minutes.

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 57 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good location but noisy

It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great boutique hotel near Carolina Park

Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.
This review was submitted before 2018 and has not been verified.

8/10 Good

Greg, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano Suites - Quito

Staff was very accommodating and friendly. Hotel is new, clean, beds are comfortable & breakfast is very good. The location is excellent for restaurants, walks, malls, and seeing the city. Very close to La Carolina Park as a reference point. The price is very reasonable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

John, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano Suites - Quito

All the staff in the hotel are friendly and readily answer any question or request you may have. Arrangements were made for us to be picked up at the airport and then back again when we left Quito. At breakfast, fresh fruit is always available. The hotel room is cleaned daily and bottled water is replaced in the fridge as needed. The flowers in the main lobby are gorgeous and a new arrangement is on display every few days. The penthouse terrace allows for a great view of the city. My husband and I will certainly stay at Lugano Suites the next time we are in Quito.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Marc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a safe location outside downtown

Hotel staff was friendly and always there to help. The taxi driver outside the hotel (Fabian) was courteous and always available to drive his clients to anywhere in town. The rooms are spacious and clean and would definitely stay here again.

8/10 Good

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities

Our First Two Nights in Ecuador

This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Stayed 2 nights in Jul 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, personal muy amable, cerca del centro financiero de Quito.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No puede ser posible que entres 5 pm y al día siguiente te quieran botar a las 12 del día. Y encima te bloquean la tarjeta para ya no puedas subir. Eso hace un hotel de a cuarta
Stayed 1 night in May 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente y cómo en casa!

Excelente como siempre. La calidez del personal es su mejor presentación.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Servicio excelente, unos detalles a considerar.

El servicio es excelente, muy atento todo el personal, el desayuno es bueno, las suites agradables, solo un par de detalles, no hay aislamiento de ruidos ni al exterior ni al interior, se escucha todo en la calle y en la otra habitación había una mujer muy «vigorosa» y ese par de noches no dormí bien.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado y comodo

Hotel bien ubicado, limpio, y acogedor. Creo que el jacuzzi debería ser gratis, especialmente el finde y se atreria mas gente. El desayuno estuvo bien
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Muy bien
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Arturo David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Max C.

Great Stay

We took a two week vacation with our two kids and stayed at Lugano, our suite was comfortable, clean and well maintained. Staff is great, and location is excellent. Great place to stay in Quito
Stayed 12 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Javier

Liked: Room comfort
Disliked: Cleanliness

Amplia Suite, pocos servicios, pobre limpieza

Muy sucias la cafetera y utensilios en cocina.
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice in a good area - five star staff

Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
Stayed 5 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Fabiola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Convenient

Nice and convenient suite. I will definitely stay there again
Stayed 5 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio.

Suite confortable, comoda. El desayuno puede mejorar, para ser buffet no había mucha variedad. Nos dieron la facilidad de dejar el equipaje encargado unas horas después del check out. Buen servicio en general.
This review was submitted before 2018 and has not been verified.

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans un quartier très agréable et sûr, le Lugano..

Situé dans un quartier moderne et sûr de Quito, le Lugano offre un accueil impeccable et de bonnes prestations que touristes ou hommes d'affaires sauront apprécier. Le personnel de l'hôtel est complètement dévoué au service des clients.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniente, limpio, cómodo

Muy buena. Excelente ubicación
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great.. only the WIFI Service was not very good..