Aparthotel

Hotel Colonial Playa del Carmen

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Photo gallery for Hotel Colonial Playa del Carmen

A multi-level hotel with a central swimming pool, balconies, and potted plants.
A lobby with a sofa, a small table, and a chair. There are potted plants and a brick pillar.
A spacious lobby with a sofa, chairs, a coffee table, and potted plants.
A hotel lobby with a reception desk, seating area, and a pool view.
A lobby with a brick wall, a sofa, chairs, a ceiling fan, and a view of the outside.

Reviews

7.8 out of 10
Good

Highlights

  • Dive into relaxation
    Unwind in the top-rated pool, your perfect spot for relaxation.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Quinta Avenida

Popular amenities

  • Outdoor pool
  • Cooked-to-order breakfast for a fee
  • Housekeeping
  • On-site car rental
  • Free WiFi in public areas
  • Air conditioning

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Playacar Beach
    ‪9 min walk‬

Choose your unit

View all photos for Suite

A modern hotel room with two beds, a wardrobe, a desk, and a window with blinds.

Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, two chairs, a TV, and a refrigerator.

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Two single beds with red bedding, white pillows, and a black nightstand with a remote control between them.

Deluxe Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A neatly made bed with a quilt, pillows, and a rolled towel.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a red bed, a black wardrobe, a white toilet, and a grey wall.

Deluxe Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with a bed, a nightstand, a window with curtains, and a thermostat on the wall.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a red bed, a black wardrobe, a white toilet, and a grey wall.

Deluxe Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a dining table, and a ceiling fan.

Standard Double Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Total includes taxes & fees
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Frequently asked questions

Does Hotel Colonial Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Colonial Playa del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Colonial Playa del Carmen?

Check-out is at 11:30 AM.

Where is Hotel Colonial Playa del Carmen located?

Located in Downtown Playa del Carmen, this aparthotel is within 6 mi (10 km) of Gran Coyote Golf, Xplor Theme Park, and Xcaret Eco Theme Park. El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

Hotel Colonial Playa del Carmen Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 468 out of 1387 reviews
Rating 8 - Good. 492 out of 1387 reviews
Rating 6 - Okay. 258 out of 1387 reviews
Rating 4 - Poor. 87 out of 1387 reviews
Rating 2 - Terrible. 82 out of 1387 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.4/10

Check-in

8.2/10

Communication

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, affordable price, good service, I had no issues during the stay.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice Hotel clean !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stay here every time I'm in playa and it is always improving very nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean. Paid parking next to hotel, walking distance to the beach and shopping on 5th Avenue.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All the staff great. The hotel was clean and close to the ferry. No loud music. Launder next door. Cold AC. Clean pool. Great internet.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
God hotel for the price?
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Check-in, listing accuracy
We usually enjoy this hotel for our time in playa car, it’s a great location close to the strip and beach with nice rooms, a beautiful pool and night time security.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Disliked: Amenities
Clean room, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, clean, no complaints
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
We stayed at Colonial for one night before heading to the airport. Nice place, close from downtown. and cheap price for the night. Would recommend
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Air conditioner worked perfectly. Nice and Quiet room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel , clean , safe , close to beach and shopping . Will definitely be back
Stayed 13 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
All in all a nice place to stay. They were remodeling while I was there so it was a little noisy. Staff does not speak English so have translator at all times.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was great
Stayed 10 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, listing accuracy
They are adding a two story edition That was somehow neglected in the advertisement The hotel is over a quarter mile from the beach
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location...near stores and restaurants...close to the beach....
Stayed 9 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Beautiful hotel in the old style.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The room was spotless Except the towels was old and small
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very quiet and clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked it
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
The location was perfect and stay was great staff very friendly and room was decent! Just needed the water to be warmer in the showers but overall wonderful stay would recommend to my friends will be back thanks 🙌👌🙏
Stayed 14 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Its a good hotel for the price, staff is friendly and professional, and very easy to deal with.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very great for the price good ac and my family loved the pool, the location is also very good super close to the beachand walmart.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I was happy with this staying, the room was cleaned every day. Great location and staff. Good value for this money.
Stayed 7 nights in Apr 2025

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