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Maspalomas Resort by Dunas

Family-friendly aparthotel with 2 outdoor pools and full-service spa

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Room
Private kitchen
Room
Room
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Housekeeping
  • Bar
  • Gym
  • Pool

Explore the area

Map
Avda Air Marin s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Lighthouse
    ‪3 min drive‬
  • Yumbo Shopping Center
    ‪4 min drive‬
  • Maspalomas Dunes
    ‪7 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪27 min drive‬

Choose your unit

Bungalow, 1 Bedroom (2+2)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Bungalow, 3 Bedrooms (6+1)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

Bungalow, 3 Bedrooms (7 adults)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

Bungalow, 3 Bedrooms (6+2)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Single Beds

Bungalow, 1 Bedroom (Single Use)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

Bungalow, 1 Bedroom (2+1)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 3 Single Beds

Bungalow, 1 Bedroom (3 adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Bungalow, 1 Bedroom (2 adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Bungalow, 3 Bedrooms (5+2)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

Bungalow, 3 Bedrooms (5+1)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

Bungalow, 3 Bedrooms (6 adults)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

Bungalow, 3 Bedrooms (5+3)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 8
  • 8 Single Beds

Bungalow, 3 Bedrooms (4+2)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

Bungalow, 3 Bedrooms (4+1)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

Bungalow, 3 Bedrooms (5 adults)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

Bungalow, 3 Bedrooms (4+3)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

Bungalow, 2 Bedrooms (4+2)

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

Bungalow, 2 Bedrooms (4+1)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

Bungalow, 3 Bedrooms (4 adults)

  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Bungalow, 2 Bedrooms (5 adults)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

Bungalow, 2 Bedrooms (3+1)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 6 Single Beds

Bungalow, 2 Bedrooms (3 adults)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Bungalow, 2 Bedrooms (4 adults)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Bungalow, 2 Bedrooms (3+2)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

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About the area

San Bartolomé de Tirajana

Located in Maspalomas, a neighbourhood in San Bartolomé de Tirajana, Maspalomas Resort by Dunas is next to a golf course and near the beach. Salobre Golf Resort and Mogan Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and Meloneras Beach. Travelling with kids? Consider Lago Taurito Water Park and Maspalomas Botanical Garden. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby.

What's nearby

  • Maspalomas Golf Course - 5 min walk - 0.5 km
  • Meloneras Beach - 3 min drive - 1.5 km
  • Maspalomas Lighthouse - 3 min drive - 1.9 km
  • Yumbo Shopping Center - 4 min drive - 2.7 km
  • Maspalomas Dunes - 7 min drive - 4.1 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 30 min drive

Restaurants

  • ‪Las Dunas - ‬3 min drive
  • ‪Restaurante Baobab - ‬18 min walk
  • ‪Grand Italia - ‬4 min drive
  • ‪Riu Cocktail Bar - ‬3 min drive
  • ‪Time - ‬19 min walk

About this property

Maspalomas Resort by Dunas

Family-friendly aparthotel with 2 outdoor pools and full-service spa
This smoke-free aparthotel features 2 outdoor pools, a full-service spa and a restaurant. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a minibar.
Maspalomas Resort by Dunas offers 207 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies or patios. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

All-inclusive details

All-inclusive room rates at Maspalomas Resort by Dunas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Amenities

Pool
All-inclusive
Kitchen
Parking included
Free WiFi
Restaurant

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per stay

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Maspalomas Resort by Dunas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Maspalomas Resort by Dunas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maspalomas Resort by Dunas?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Maspalomas Resort by Dunas?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Maspalomas Resort by Dunas?

Checkout is at noon.

Does Maspalomas Resort by Dunas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Are there all-inclusive benefits at Maspalomas Resort by Dunas?

Some rate plans available at this property are all-inclusive.

Where is Maspalomas Resort by Dunas located?

This family-friendly San Bartolomé de Tirajana aparthotel is located near the beach, within 1 mi (2 km) of Maspalomas Golf Course, Holiday World Maspalomas and Maspalomas Botanical Garden. Maspalomas Dunes is 1.9 mi (3 km) away.

Maspalomas Resort by Dunas Reviews

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 28 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 8 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Communication

Reviews

10/10 Excellent

adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall very good , food was good and plenty to choose from
Stayed 7 nights in Jul 2022

4/10 Poor

Jimmy

Disliked: Cleanliness, room comfort, communication

The hotel that is falling apart

If you are able to pick another hotel during your stay at Canary Island, I would do so. It is _not_ safe for a stay and certainly not with children. Walls are showing great water damage and have pieces of wall filler and dust falling off everywhere. I am not kidding when I say this was in every room and every wall of our bungalow. What about having electricity socket not being attached to the wall with live electricity still going through it? This was brought up to the hotel and the customer relations personell was very good talking to about it. I was told compensation could not be done at the hotel as it was booked through hotels.com, but as we since have arrived home they take zero accountability in the matter. To the length that they say this was never brought up with the hotel and refuse to converse further about the subject. Ignoring calls, ignoring emails, ignoring everything. Send us an email and we will reply in 24h is the only thing you can get, while that has been sent and tried over five times now, still no reply on the matter and hotels.com say they cannot do anything until they do. I sincerely consider this a maximum two star resort until their problems are taken care of. Seeing the janitor running around with a bucket of wall filler and while paint says a lot. Patching a turd is what they are doing. I hope you will not have any problems if you go here, but I would suggest going elsewhere. Management is not to be trusted.
Stayed 3 nights in Oct 2022

8/10 Good

Hulda

Liked: Cleanliness, room comfort
Bæði þetta
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

OK

Härligt med bungalow även om de är lite gamla. Hittade dessvärre en kackerlacka på rummet men i övrigt var det väldigt rent. Maten var god. Ganska hög ljudnivå vid poolen och i restaurangen, en del tar dessvärre med bäbisar till Kanarieöarna. Överlag är det prisvärt tack vare bungalowen och att slippa vanliga hotellrum!
Stayed 7 nights in Apr 2023

8/10 Good

Karina

Liked: Cleanliness, room comfort

Very nice bungalows for families - but poor food

Very nice bungalows. Clean and comfortable. Nice heated pool. Nice area and easy to find. The food though is terrible all times meals. Too overcooked and well done meat/fish/chicken with no taste left in the ingrediens. Even soup or different sauces tasted like cooked water. The staff did not seem vary happy to work there - even though they are able to help and did solve some problems I had. They could be more smiling but didn´t seem to like their job. The wifi was great in the houses but less good at restaurant and by the pool. I would consider going back but that would be without any food included :-). I loved the sorroundings and the facilities (except for the gym which had only few machines).
Stayed 6 nights in Mar 2022

10/10 Excellent

Terje

Liked: Cleanliness, room comfort, communication

Nice

Very nice and friendly crew. Nice atmosphere. Nice bungalow. Unstable wi-fi for work.
Stayed 8 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Standard hotell som är helt ok

Fina bungalows för oss som vill ha eget boende till rimligt pris. Mat och städning är bra. Bra bemötande. Egentligen bara fyra klagomål: svårt ställa in värmen på duschen, helt plötsligt så blir det skållhett så man gör en liten justering varpå det blir iskallt. Dålig WiFi. Ofta var vattentanken tom för all-inclusive. För hög ljudnivå vid swimming poolen. Inget som skulle hindra mig att återvända dock.
Stayed 15 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2021

6/10 Okay

Joanna

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Entertainment wasn’t the best and indoor arena wasn’t ideal for everyone to see the ‘shows’. Staff were helpful and friendly from reception to restaurant to housekeeping.
Stayed 7 nights in Nov 2021

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jun 2021

10/10 Excellent

Andrzej

Liked: Cleanliness, room comfort, communication

Hotel gdzie spędzisz udane wakacje

Bardzo miła obsługa. Szybkie zameldowanie. Bungalowy choć trochę stare to bardzo przyjemne i czyste. Otoczenie bardzo ładnie zagospodarowane, piękna roślinność. Przy dużym obłożeniu gości w weekend baseny mocno obłożone jak i restauracja. Po weekendzie dużo wolnych leżaków i w restauracji nie ma problemów ze stolikiem. Jedzenie bardzo dobre. Każdy znajdzie coś dla siebie. Bardzo dobre ryby i owoce morza. Kawa z expresu bardzo dobra - szczególnie przy barze basenowym - czuć moc kawy! Obsługa restauracji rewelacyjna - przyjazna i uprzejma. Blisko hotelu można bez problemu zaparkować auto. Dojście do plaży deptakiem ok. 20 minut. Naprawdę polecam ten hotel i podziękowania dla Pana kelnera, który serwował nam do stolika butekowane winko.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, communication
Me encanto el trato del personal, super amable y muy servicial. Lo unico que no me gusto fue que una de las piscina, estaba turbia
Stayed 2 nights in Jun 2021

6/10 Okay

Guayarmina

Liked: Cleanliness

Mala gestión por parte de la web hoteles.com

Cuando llegsmos al hotel nos enteramos w estsba cerrado y teniamos un traslado. El cualxno reunía las condiciones de la reserva q habíamos hecho. Nos pusieron en habitaciones separadas y íbamos con dos niñas.No nos dieron ningua solución por teléfono, por lo q tuvimos q dividirnos. Lo cual ocasionó que no disfrutaramos de la estancia como hubiésemos querido.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best all inclusive I have been to in the Canarias.
Stayed 3 nights in Jul 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, resort, quiet pool & cleaning were very good. Found there were too many people and not enough space to accommodate round the pool areas.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qué a pesar de estar alojadas cerca de la piscina, comedor ,etc. disfrutábamos de tranquilidad y silencio en el bungalow.El alojamiento era muy espacioso , bonito y bien equipado.El entorno de jardines muy cuidado..La comidas excelente y la organización del personal en el comedor y demás servicios muy efectiva.Nos ha encantado la estancia en el hotel Maspalomas resort by Dunas
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good and heated pool a bonus, complex kept very clean
Stayed 7 nights in Jun 2019

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très beau complexe de bungalow calme et familiale

6 nuits dans ce bel établissement avec bungalow. En formule tout compris. Bon emplacement à 15 min à pied des dunes et des plages de Maspalomas. Bien placé pour visiter l’intérieur de l’ile. Complexe dans un très beau parc arboré muni de 5 piscines.
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size bungalows kept clean in pleasant surroundings.. Mediocre food offering, dismal cocktails. Not enough bar staff at peak times. Good for young families.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Henrik

Liked: Cleanliness, room comfort
Flott anlegg og fint område. God plass ved bassenget i mars, men kan nok bli trangt ved høysesong. Ca 20 min rolig gange til strand og shopping. Maten var bra, men en del støy i restauranten. Hyggelig og behjelpelig personale, men servicen i restauranten var minimum. Helt ok snackbar utenfor restauranten. Rommene var fine, spør om ekstra madrass. Hadde et supert opphold, men ikke forvent luksusfølelse.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Ok, men inte mer

Ok, men inte mer
Stayed 7 nights in Feb 2019

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekt for barnefamilier :-)
Stayed 7 nights in Jan 2019