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Aparthotel

Panacea Condo Tulum

Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum Mayan Ruins

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Photo gallery for Panacea Condo Tulum

Exterior
Outdoor pool
Exterior
Room
View from room

Reviews

9.4 out of 10, Loved by Guests

Popular amenities

  • Spa
  • Gym
  • Parking included
  • Air conditioning
  • Outdoor space
CA $23
CA $108 total
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Place, Dos Aguas Park
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Choose your unit

View all photos for Romantic Suite, 1 King Bed, Private Pool

Room

Romantic Suite, 1 King Bed, Private Pool

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Private kitchen

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Living area

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Terrace/patio

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Room

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Residential, 1 bedroom

Room

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

Living area

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Bathroom

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Pool

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

La Veleta, a neighbourhood in Tulum, is home to Panacea Condo Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Soliman Bay are two other places to visit that come recommended. Discover the area's water adventures with snorkelling and fishing nearby, or enjoy the great outdoors with ziplining and ecotours.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 11 min walk - 1.0 km
  • Hospital de Tulum - 5 min drive - 1.8 km
  • Dos Aguas Park - 6 min drive - 2.2 km
  • Playa Paraiso - 14 min drive - 7.4 km
  • Tulum Mayan Ruins - 15 min drive - 7.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪El Agavero - ‬11 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬3 min walk
  • ‪La Consentida - ‬4 min walk

About this property

Panacea Condo Tulum

Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum Mayan Ruins
This aparthotel features 2 outdoor pools, a fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our prices include all fees. No hidden fees.

Amenities

Pool
Parking included
Free WiFi
Air conditioning
Spa
Gym

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (return)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Panacea Condo Tulum have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:30 PM.

Is Panacea Condo Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Panacea Condo Tulum?

Self-parking is free at this property.

What time is check-in at Panacea Condo Tulum?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Panacea Condo Tulum?

Checkout is at 11:00 AM.

Does Panacea Condo Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Panacea Condo Tulum located?

Located in La Veleta, this aparthotel is within 6 mi (10 km) of Tulum Mayan Ruins, Tulum National Park and Gran Cenote. Playa Paraiso and Soliman Bay are also within 12 mi (20 km).

Panacea Condo Tulum Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 93 out of 120 reviews
Rating 8 - Good. 19 out of 120 reviews
Rating 6 - Okay. 2 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 4 out of 120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Kim Anh Charlotte

Liked: Cleanliness, property conditions & facilities, communication
Very good stay for the money spent
Stayed 4 nights in May 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
Stayed 7 nights in Jun 2025

10/10 Excellent

Julian Duvan

Liked: Cleanliness, property conditions & facilities, communication
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Stayed 12 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Stayed 2 nights in Mar 2025

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities, communication
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
Stayed 9 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities, communication
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Stayed 14 nights in Feb 2025

10/10 Excellent

rotem

Liked: Cleanliness, amenities, property conditions & facilities, communication
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

10/10 Excellent

Elia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

8/10 Good

Caitlin

Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Stayed 4 nights in Jun 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, communication
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Stayed 5 nights in Dec 2024

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, communication
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort, communication

Very meh for the price

Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip. Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Stayed 5 nights in May 2025

10/10 Excellent

Elsa

Liked: Cleanliness, room comfort, communication

Comodo, limpio y seguro.

Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy agradable, muy satisfecho con el lugar
Stayed 3 nights in Jun 2025

8/10 Good

Fernanda

Liked: Cleanliness, room comfort
SUPER BONITO Y BUENA ATENCION. LOS DEPARTAMENOS AMPLIOS, COMODOS Y CON TODO LO NECESARIO. LO UNICO QUE TIENE DE MALO ES LA ALBERCA. LA HICIERON MUY ALTA Y SOLO HAY UN ESPACIO CHICO PARA PODER ESTAR PISANDO.
Stayed 2 nights in May 2025

10/10 Excellent

Cecilia

Liked: Communication

Excelente

Excelente relación calidad/precio
Stayed 2 nights in May 2025

10/10 Excellent

Marine

Liked: Cleanliness, room comfort, communication

Parfait !

Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour. Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances. Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
Stayed 17 nights in Apr 2025

10/10 Excellent

Mariano

Liked: Cleanliness, property conditions & facilities, communication
Todo perfecto
Stayed 3 nights in Apr 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo súper bien . Muy tranquilo y fácil acceso
Stayed 6 nights in Jan 2025