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Albion Street Serviced Apartments

Apartment in Cheltenham, near Cheltenham Racecourse

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Exterior
Room
Bathroom
Living area

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
7-9 Portland Street, Cheltenham, England, GL52 2NZ
  • The Promenade
    ‪4 min walk‬
  • Cheltenham Town Hall
    ‪7 min walk‬
  • Cheltenham Racecourse
    ‪3 min drive‬

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View all photos for Apartment, 3 Bedrooms

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Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 7
  • 1 Double Bed, 4 Single Beds and 1 Single Sofa Bed

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Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms (Sleeps 4)

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Apartment, 2 Bedrooms (Sleeps 4)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cheltenham

Located in Cheltenham, Albion Street Serviced Apartments is in the city centre. Travellers who have shopping on the agenda can visit Gloucester Docks and Gloucester Quays. Looking to enjoy an event or a game while in town? See what's going on at Cheltenham Racecourse, or consider a night out at Elmore Court.

What's nearby

  • The Promenade - 4 min walk - 0.4 km
  • Pittville Park - 6 min walk - 0.5 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • University of Gloucestershire - 2 min drive - 1.7 km
  • Cheltenham Racecourse - 3 min drive - 2.4 km

Getting around

  • Cheltenham Spa Station - 11 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Huffkins at John Lewis Cheltenham - ‬5 min walk
  • ‪Turtle Bay Cheltenham - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Albion Street Serviced Apartments

Apartment in Cheltenham, near Cheltenham Racecourse
Express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a sitting area and a fridge, plus free WiFi and a flat-screen TV with digital channels. A microwave, an electric kettle and a hairdryer are among the other amenities available to guests.
Albion Street Serviced Apartments offers 41 accommodations with a hairdryer. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Amenities

Free WiFi
Housekeeping

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [7 Portland Street, Cheltenham, GL52 2NZ]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [7 Portland Street, Cheltenham, GL52 2NZ]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is Albion Street Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Albion Street Serviced Apartments?

This property doesn't offer parking.

What time is check-in at Albion Street Serviced Apartments?

Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Albion Street Serviced Apartments?

Checkout is at 10:00 AM. Late checkout is available for GBP 20 (subject to availability).

Where is Albion Street Serviced Apartments located?

Located in the heart of Cheltenham, this apartment building is within a 5-minute walk of Everyman Theatre, Holst Birthplace Museum and The Promenade. Cineworld Cheltenham and Pittville Park are also within 10 minutes. Cheltenham Spa Station is 27 minutes by foot.

Albion Street Serviced Apartments Reviews

Reviews

6.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 10 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 10 out of 29 reviews

7.2/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

6.8/10

Communication

Reviews

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very clean, walking distance to high street shops, and restaurants.
Stayed 1 night in Dec 2023

8/10 Good

william

Liked: Cleanliness, property conditions & facilities, communication
Nice seating area
Stayed 5 nights in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort, communication

Great apartment

Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.
Stayed 1 night in Jul 2023

2/10 Terrible

Jonathan

Liked: Cleanliness, room comfort
Disliked: Amenities, communication
Once I checked in the experience was dreadful. The free WiFi wouldn't connect to my phone. I reported it to a member of staff which fobbed me off. Won't be back to stay here again, absolute rip off
Stayed 1 night in Sep 2024

2/10 Terrible

tom

Disliked: Cleanliness, room comfort, communication
It was terrible as it was all faults advertised
Stayed 1 night in Apr 2023

2/10 Terrible

kimberley

Disliked: Property conditions & facilities, communication
We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort

Disappointing

There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation. The lack of transparency is worrisome. Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients. Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve. Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.
Stayed 1 night in May 2023

2/10 Terrible

Deborah

AVOID Poor accommodation and unfair terms

Please do yourself a favour and avoid this place like the plague. I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250. It then takes up to 5 days after your stay for the funds to be released. When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom. The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none. I have included photographs.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Fine given price

Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep!
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 4 nights in Jun 2024

10/10 Excellent

Mike

Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

10/10 Excellent

Lewis

Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, room comfort, communication

Central, good value

Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

richard

Stayed 1 night in Jun 2023

6/10 Okay

Steve

Stayed 2 nights in Mar 2023

6/10 Okay

Jeton

Stayed 10 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2022

8/10 Good

John

Stayed 1 night in Nov 2022

2/10 Terrible

Shui Ping

Stayed 1 night in Nov 2022

2/10 Terrible

Dale

Disliked: Cleanliness, room comfort, communication

Don’t stay

Absolutely terrible place. Service and staff are also unhelpful and rude
Stayed 1 night in Oct 2022

4/10 Poor

Maria Nuria

Disliked: Room comfort
El apartamento, con una pequeña placa eléctrica, no es adecuado para estancias en invierno. Hace mucho frío y especialmente por la noche. Por otro lado, es una incoherencia que disponga de una cocina completa y en cambio no haya ni mesa ni sillas. No debería publicitarse como apartamento completo.
Stayed 9 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, communication
Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Do not book

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy
Stayed 1 night in Jun 2021

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 1 night in Mar 2020