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Resorts World Genting - Genting Grand

Luxury hotel with a full-service spa and a casino

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Photo gallery for Resorts World Genting - Genting Grand

Exterior
Front of property - evening/night
Lobby
Bathroom
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Outdoor space
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Genting Highlands, 69000 Genting Highlands, Genting Highlands, Pahang, 69000
  • Place, SkyAvenue
    ‪3 min walk‬
  • Place, First World Plaza
    ‪5 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪9 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪62 min drive‬

Rooms & beds

Price is avg per night

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About the area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Genting Grand is in the entertainment district. Genting Skyway and La Santé Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore World of Phalanopsis Orchid Farm and Cascada de Ulu Tampik Janda Baik. Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park are also worth visiting.

What's nearby

  • SkyAvenue - 3 min walk - 0.3 km
  • Genting Casino - 3 min walk - 0.3 km
  • First World Plaza - 5 min walk - 0.5 km
  • Skytropolis Indoor Theme Park - 7 min walk - 0.6 km
  • Genting SkyWorlds Theme Park - 9 min walk - 0.8 km

Getting around

  • Kuala Lumpur Gombak Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Tealive - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Coffee Terrace - ‬1 min walk
  • ‪Munakata Ramen - ‬8 min walk

About this property

Resorts World Genting - Genting Grand

Luxury hotel with full-service spa and casino
This smoke-free hotel features a full-service spa, a casino and a restaurant. Other amenities include a fitness centre, a sauna and spa services.
Resorts World Genting - Genting Grand offers 745 air-conditioned accommodations with minibars and a safe. 42-inch plasma televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, M Spa. Services include facials, body wraps, body treatments and manicures and pedicures.
Our prices include all fees. No hidden fees.

Amenities

Free WiFi
Restaurant
Air conditioning
Laundry
Spa
Gym

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
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Pets

No pets allowed, no service animals permitted
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Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Resorts World Genting - Genting Grand pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Resorts World Genting - Genting Grand?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Resorts World Genting - Genting Grand?

Checkout is at noon.

Where is Resorts World Genting - Genting Grand located?

Situated in the entertainment district, this luxury hotel is within a 15-minute walk of Genting Casino and Genting SkyWorlds Theme Park. Skytropolis Indoor Theme Park and Snow World are also within 10 minutes.

Reviews

Resorts World Genting - Genting Grand Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 23 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and premier suite room is super luxurious. Worth the price

10/10 Excellent

May May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent and most important - we feel safe going back to our hotel room anytime of the day or night!! Will surely visit again!!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゲンティンお勧めのホテル

外観は古そうだが、中はしっかりリニューアルされていて、大変満足。wifiがもう少し早いとうれしい。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Hotel very clean. The hotel is very convenient to all the entertainment areas.
Stayed 2 nights in Aug 2019

8/10 Good

Umer Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up

Good
Stayed 1 night in Mar 2019

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a couple date for me. The room was awesome just that I stay near the lift. Quite noisy when there’s people talking loudly while going back to their room. Overall is still okay.
Stayed 1 night in Dec 2018

8/10 Good

Yap, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Hotel staff are friendly and considerate. Gave me a room nearest to the lift because I have a little inconvenience with my movement. Hotel staff called to check the purpose of my stay and give their outmost support to accomodate my request.
Stayed 2 nights in Jun 2018

10/10 Excellent

Malcolm, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Genting

From jockey parking,bellboys and reception ( Diana ) the tone was set -excellence !!My room was spacious,well designed and very clean.A very well managed hotel!
Stayed 1 night in Jan 2018

8/10 Good

YEE SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed rooms. Good service.
Stayed 2 nights in Sep 2017

10/10 Excellent

SW, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

Room and amenities are really nice. Fast check-in process. Excellent house keeping service (I said one of the best I have had experienced, I am a frequent traveller). Hotel conveniently connected to all the fun stuff, restaurants, and shops at Genting. The only down side is that there were no map at the hotel, it was hard to figure out our way when we first got there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is inside the complex - no worry about eating there. In the morning the area will be surrounded by thick fog, don't need to be shocked and enjoy the moment of romantic.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not a 5 star hotel

We impressed initially when we cheched in and went to massage room for relaxation however, I strongly recommned to hotel management seprate your hotel from the resturant next to lobby as a self service buffet which looks like a 2 star resturant with very very cheap food qualitu even not fresh bread or juice. Room was good but I guess main problem of the hotel was the food quality and mix the 5 star hotel with 2 star resturant

8/10 Good

shosho , Dubai

Disliked: Staff & service, property conditions & facilities

It is the center

Staff not welcoming or friendly, one room was without aircondition, rooms were not clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جميله ورررررررررائعه

جميله ورررررررررائعه

8/10 Good

Dennis, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

we really enjoyed.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

7/10

Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.

8/10 Good

Fahad A.

Liked: Cleanliness, staff & service, room comfort

Nice

Friendly staff , lovely rooms , excellent location but poor breakfast everything else was extremely satisfying ,,, lots of shops and varity of foods and the theatre is nearby and the telefreak,, lovely weather

10/10 Excellent

Sam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel to stay in

Counter staff is friendly and efficient, both in check in and out. I have experienced a problem in connecting the wifi and they sent a staff member immediately to my room and solved the problem. Actually, all the staff is friendly.

8/10 Good

Ong, KT, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean, centre of everything

Clean room, yummy breakfast and we'll visit again for sure.

10/10 Excellent

Drapan, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very convenient location

The hotel is very nice well maintained. Staff is very cooperative. Taxi is provided by hotel.

8/10 Good

Li Ling, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check-in time delayed.

Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.

6/10 Okay

Arvind, Suva, Fiji

Disliked: Property conditions & facilities, room comfort

Okay

Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.

8/10 Good

Mark, Lesmurdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Would like bus transport to the air port for that price thanks mark.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids-friendly

Fantastic room and famil-friendly

6/10 Okay

carrie, Singapore

Good location

Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting