See all properties

Hotel Promenade

Family-friendly hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Promenade

Outdoor dining
Outdoor pool
Exterior
Room
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
Cnr Samora Machel Drive & Henshall St, Mbombela, Mpumalanga, 1200
  • Busamed Lowveld Private Hospital
    ‪10 min walk‬
  • Nelspruit Crossing Mall
    ‪15 min walk‬
  • Ilanga Mall
    ‪3 min drive‬
  • Nelspruit (MQP-Kruger Mpumalanga Intl.)
    ‪28 min drive‬

Rooms & beds

Spaces

Number of living rooms
Garden

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Room

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

About the area

Mbombela

Located in Mbombela, Hotel Promenade is in the city centre. Ster-Kinekor i'langa Mall and Nelspruit Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Riverside Casino Park. Travelling with kids? Consider Lowveld National Botanical Garden, or check out an event or a game at Mbombela Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Nelspruit Market - 5 min walk - 0.5 km
  • Busamed Lowveld Private Hospital - 10 min walk - 0.9 km
  • Nelspruit Crossing Mall - 15 min walk - 1.3 km
  • Ilanga Mall - 3 min drive - 3.4 km
  • Mbombela Stadium - 7 min drive - 6.4 km

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chicken Licken - ‬6 min walk
  • ‪Wimpy - ‬12 min walk
  • ‪Mugg & Bean - ‬4 min walk
  • ‪Kauai - ‬9 min walk

About this property

Hotel Promenade

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Hotel Promenade offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Gym

House Rules

Check in after 2:00 PM
Minimum age to rent: 18
Check out before 10 AM
default

Pets

No pets allowed, service animals permitted
default

Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 140 for adults and from ZAR 55 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Hotel Promenade have a pool?

Yes, this property has an outdoor pool.

Is Hotel Promenade pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Promenade?

Self-parking is free at this property.

What time is check-in at Hotel Promenade?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Promenade?

Checkout is at 10 AM.

Where is Hotel Promenade located?

This family-friendly Mbombela hotel is located in a shopping district, within a 10-minute walk of Promenade Shopping Centre, Nelspruit Market and Busamed Lowveld Private Hospital. Nelspruit High School and Nelmed Medicross Medical Centre are also within 15 minutes.

Hotel Promenade Reviews

Reviews

7.4

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 10 out of 79 reviews
Rating 8 - Good. 46 out of 79 reviews
Rating 6 - Okay. 15 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Fabiana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Fabiana

Stayed 1 night in Nov 2019

6/10 Okay

Sven-Harald

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Sven-Harald

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

コスパ良し。

場所が良くて部屋も広め。食事も良い。部屋でのネットも問題なし。しかし時々フロントに感じの悪い男の人がいる。
Stayed 1 night in Oct 2019

10/10 Excellent

THABILE NKOSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Mohamed

standard hotel in a great location.

hotel in a good location. however the service needs to be improved.
Stayed 2 nights in Sep 2019

6/10 Okay

roberto

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we were NOT there for a long time, we were there for a NICE time so we had a ball.
Stayed 3 nights in Sep 2019

8/10 Good

lebogang

Liked: Cleanliness, staff & service, room comfort

Ms Lebogang

Everything was well organized I couldn't ask for more. The only disappointing was to wake up to take a bath and there is no water.
Stayed 1 night in Sep 2019

8/10 Good

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular relação custo benefício.

Café da manhã bom, estilo inglês (ovos, linguiça, tomate, bacon, cogumelos, geleia, etc), porém repetitivo. Internet nos quartos de péssima, péssima qualidade. Quarto espaçoso. Área local perto de algumas lojas e supermercado. Bom no geral.
Stayed 3 nights in Aug 2019

10/10 Excellent

Bairon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complaint on rate

When checking in, the reception firstly said they cannot find the booking made through Hotels.com. After waiting 15minutes, they found it and complained about the rate we paid through Hotels.com. I believe this complaint should not be directly at me as the rate i pay is agreed with Hotels.com. Not the best Hotel experience i have had.
Stayed 1 night in Aug 2019

10/10 Excellent

Bertie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Cenk Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a warm, comfortable and a nice stay

Very clean, friendly staff, nice food with beautiful surrounding and easy to catch a taxi to all areas around the town
Stayed 2 nights in Jul 2019

8/10 Good

Sibongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best time

It was so good and security is valued and friendly staff
Stayed 1 night in Jul 2019

8/10 Good

SN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Serafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noise and unhappiness

I booked for a double bed but I was given a twin. There was noise.
Stayed 2 nights in Jun 2019

8/10 Good

Philani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Mmotse David

Disliked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019