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Aparthotel

Suites Corazon

Central Playa del Carmen aparthotel connected to a shopping centre, steps from Quinta Avenida

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Photo gallery for Suites Corazon

Bathroom sink
Room
Living area
Private kitchen
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

Map
Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Choose your unit

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

  • City view
  • 538 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Jetted Tub

Room

Deluxe Double Room, 1 King Bed, Jetted Tub

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room

Suite, 2 Queen Beds

  • City view
  • 592 sq ft
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Patio, City View

Room

Standard Room, 1 Queen Bed, Patio, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Playa del Carmen

Located near the beach, Suites Corazon is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Las Camelias - ‬1 min walk
  • ‪Sushi Ken - ‬1 min walk
  • ‪Antoinette - ‬1 min walk

About this property

Suites Corazon

Central Playa del Carmen aparthotel connected to a shopping centre, steps from Quinta Avenida
This aparthotel features an outdoor pool, a rooftop terrace and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a coffee/tea maker.
Suites Corazon offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Suites Corazon have a pool?

Yes, this property has an outdoor pool.

Is Suites Corazon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Corazon?

This property doesn't offer parking.

What time is check-in at Suites Corazon?

Check-in begins at 3:00 PM.

What time is check-out at Suites Corazon?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Suites Corazon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Suites Corazon located?

Located in Downtown Playa del Carmen, this aparthotel is steps away from Quinta Avenida and Quinta Alegría Shopping Mall. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Suites Corazon Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 105 out of 160 reviews
Rating 8 - Good. 34 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 4 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.0/10

Communication

Reviews

10/10 Excellent

Derick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, communication
Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be —
Stayed 5 nights in Nov 2024

10/10 Excellent

frantz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice , i would go back and stay at that place
Stayed 3 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close
Stayed 8 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and close to everything and the staff were great.
Stayed 6 nights in Mar 2024

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, communication
My stay was absolutely perfect
Stayed 7 nights in Feb 2024

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need.
Stayed 5 nights in Jul 2024

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so friendly and helpful in every way
Stayed 14 nights in Feb 2024

8/10 Good

Felix

Liked: Communication
Disliked: Property conditions & facilities
Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing location, clean, & really cool lofted rooftop area
Stayed 2 nights in Jan 2023

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Very friendly staff. Very clean. Close to everything.
Stayed 21 nights in Jan 2024

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Check in was easy. Room had all essentials. Everyone friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
The team there are amazing!They were very helpful and kind.all the way from the management,housekeeping as well as the maintenance man. I would love to stay again,the rooms were great,if I could have brought home the wonderful king size bed I would have. Absolutely comfortable! I highly recommend amend this place!
Stayed 6 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Worst place ever. Wasted 2 days of my holiday here

It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website.
Stayed 22 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small. I do wish they would have provided drinking water.
Stayed 12 nights in Oct 2022

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities, communication
not what you showed on web page, we had to find other lodging , we paid full price and they did not want refund, i will call my bank
Stayed 8 nights in Jan 2023

6/10 Okay

Katherine Edith

Liked: Cleanliness
Disliked: Communication
The pool was only a jacuzzi tub, 1 metre deep. Fridge was bar fridge, stove 2 burners, dishes and cookware minimun, no table and chairs inside to eat at. No laundry facilities, no dishwasher, TV quit, replaced with only Netflix. Toilet needed repair 3 times. Not connected to shopping centre. No managers reception. Over priced and very over rated for unit. Very disappointed.
Stayed 28 nights in Jan 2024

6/10 Okay

Isabelle Gauthier

Liked: Cleanliness, amenities, communication
Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal). The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about. The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock. The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet. If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot. They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me. It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator).
Stayed 7 nights in Dec 2024

10/10 Excellent

Suzanne Eleanor

Liked: Cleanliness
Stayed 14 nights in Feb 2025

2/10 Terrible

Jhonathan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No se lo recomiendo a nadie este lugar es orrible el personal está aborreció ni te saludan además tengan mucho cuidado yo reservé la habitación más costosa y cuando llegue me atendió un señor que me dio una abitacion bien pequeña sucia y fea cuando me doy cuenta que pague por una bastante grande voy a resepcion y le digo caballero esa no es la abitacion que yo había reservado el resepcionista me indica yo te asigne esa abitacion porque aya arriba no hay ruido pero señor no fue la abitacion por la que pagué dinero extra se enojó conmigo y me dio la abitacion que me correspondía era grande y no había ningún ruido el señor le gusta mentir no entiendo cómo pueden poner a una persona así a cargo además de grocero y mentiroso de mi parte jamás me quedaría en ese hotel con esas personas groseras y mentirosas.
Stayed 3 nights in Dec 2024

10/10 Excellent

ABEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exelente lugar respecto precio instalaciones
Stayed 2 nights in Dec 2024

8/10 Good

Renato

Liked: Cleanliness, room comfort, communication

Boa hospedagem, voltaria com certeza

Boa hospedagem. Bem localizada, a uma quadra da quinta avenida, 3 quadras da rodoviária, uma do Coco Bongo, próximo do Walmart, muitos restaurantes, cafeterias e lojas de souvenirs por perto. Com elevador, mini cozinha, frigobar. Apto e banheiro grande, cama confortável. Único problema a pouca iluminação do quarto e banheiro com sensor de presença que apagava durante o banho. Parabenizamos a colaboradora Gisele, pela sua cordialidade e simpatia no atendimento. Voltaríamos com certeza.
Stayed 5 nights in Nov 2024

10/10 Excellent

Benoit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel parfait pour voyageur solo ou en famille. Les chambres sont tres spacieuses et insonorisé. On y dore tres bien le jour comme la nuit! Eau chaude avec pression, gros système de climatisation que refroidit la chambre en 2 min. Système entrée sortie tres sécuritaire. Jy ai passer 8 nuits et absolument rien a dire de négatifs!
Stayed 8 nights in Oct 2024

10/10 Excellent

Benjamin

Disliked: Amenities
Muy acogedor y bonito el lugar
Stayed 7 nights in Oct 2024