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Sheraton Reserva do Paiva

Family-friendly hotel with 3 restaurants and 2 outdoor pools

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View from room
Beach

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Room service
  • Pet-friendly
  • Pool

Explore the area

Map
Avenida A Nº 4, Quadra F1 - Lote 4A3, Praia do Paiva, Cabo de Santo Agostinho, PE, 51020-350
  • Paiva Beach
    ‪7 min walk‬
  • Itapuama Beach
    ‪7 min drive‬
  • Pedra do Xareu Beach
    ‪9 min drive‬
  • Recife (REC-Guararapes Intl.)
    ‪19 min drive‬

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Room

Minha Cota

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
2.0 out of 10, 1 review
The price is CA $188
CA $197 total
includes taxes & fees
Jul 4 - Jul 5
Minha Cota

About the area

Cabo de Santo Agostinho

Located near the beach, Sheraton Reserva do Paiva is in Paiva, a neighbourhood in Cabo de Santo Agostinho. Ricardo Brennand Institute is a notable landmark, and the area's natural beauty can be seen at Itapuama Beach and Pedra do Xareu Beach. Calhetas Beach is another place to visit that comes recommended.

What's nearby

  • Paiva Beach - 7 min walk - 0.6 km
  • Itapuama Beach - 7 min drive - 6.1 km
  • Pedra do Xareu Beach - 9 min drive - 8.0 km
  • Enseada dos Corais - 11 min drive - 9.5 km
  • Calhetas Beach - 16 min drive - 13.7 km

Getting around

  • Angelo de Sousa Station - 12 min drive
  • Cajueiro Seco Station - 32 min drive
  • Recife (REC-Guararapes Intl.) - 42 min drive

Restaurants

  • ‪Sabor da Barra - ‬7 min drive
  • ‪Pizza da praça - ‬5 min walk
  • ‪Padaria Santa Bárbara - ‬8 min drive
  • ‪Dalena Tortas Finas - ‬7 min drive
  • ‪Neves Lanches - ‬7 min drive

About this property

Sheraton Reserva do Paiva

Family-friendly hotel with 3 restaurants and 2 outdoor pools
This smoke-free hotel features 3 restaurants, 2 outdoor pools and a full-service spa. Additionally, 2 poolside bars, 2 bars/lounges and a health club are on-site.
Sheraton Reserva do Paiva offers 298 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cabo de Santo Agostinho hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shine Spa for Sheraton™. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Amenities

Pool
Pet-friendly
Free WiFi
Restaurant
Air conditioning
Laundry

House Rules

Check in after 3 PM
Minimum age to rent: 18
Check out before noon
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Pets

Pets allowed: dogs less than 18 kg per pet (limit 2 pets total)
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 39 per person
  • Fee for wireless Internet in public areas: BRL 20 per day (rates may vary)
  • Fee for wired Internet in public areas: BRL 20 per day (rates may vary)
  • Valet parking fee: BRL 15 per day
  • Pet fee: BRL 105 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 205.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 30 minutes per day

Frequently asked questions

Does Sheraton Reserva do Paiva have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Sheraton Reserva do Paiva pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of BRL 105 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Reserva do Paiva?

Valet parking is available for BRL 15 per day.

What time is check-in at Sheraton Reserva do Paiva?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Reserva do Paiva?

Checkout is at noon.

Where is Sheraton Reserva do Paiva located?

Located by the ocean, this family-friendly hotel is within 9 mi (15 km) of Itapuama Beach, Pedra do Xareu Beach and Calhetas Beach. Ricardo Brennand Institute is 20.2 mi (32.6 km) away.

Sheraton Reserva do Paiva Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 289 out of 462 reviews
Rating 8 - Good. 121 out of 462 reviews
Rating 6 - Okay. 38 out of 462 reviews
Rating 4 - Poor. 7 out of 462 reviews
Rating 2 - Terrible. 7 out of 462 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael, Recife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estabelecimento muito bom, melhor cama que já dormi.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com uma vista fantástica

Muito bom a localização, limpeza, café da manhã excelente, funcionários educadíssimo, e uma boa estrutura de laser.
Stayed 4 nights in Mar 2020

10/10 Excellent

Karen

Stayed 6 nights in Mar 2020

2/10 Terrible

Anelise

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Péssima!

Foi a pior experiência em hotéis que já tivemos na vida. Atendentes desorganizados, mal educados, desorientados, demorados. Pedimos um saca rolha no quarto e nunca foi entregue. Não faziam reposição dos alimentos no café da manhã. No beach club, demorava mais de 1hora para nos atender. Não voltaremos nunca mais e não indico a ninguem. Foge totalmente dos padrões de outros hotéis da rede Sheraton que já nos hospedamos!
Stayed 2 nights in Feb 2020

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2020

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Maria Helena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Regular

Funcionários muito gentis, café da manhã bom com bastante variedade. O cardápio do restaurante e do espaço da piscina externa deveria ter mais opções de petiscos e pratos com frutos do mar. A manutenção do hotel deixa a desejar, tivemos que trocar de quarto duas vezes. O sistema de ar condicionado dos quartos não está funcionando bem, não se consegue baixar a temperatura. Nesse tempo de forte calor fica bem complicado.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Um pouco frustrante

O hotel é maravilhoso, estrutura fantástica! Porém está muito mal cuidado, os jardins abandonados. O Beach Club é lindo, porém pela falta de cuidado não está agradável, tampouco a piscina do hotel. O café foi servido no centro de convenções, em mesas enormes, ao estilo "bandejão", onde não tinhamos privacidade para desfrutar do momento, pois as mesas eram compartilhadas, além do ambiente ser bem impessoal, diferente do restaurante do hotel que torna o momento mais agradável. Fomos acomodados em uma suíte adaptada para cadeirante, sem box no banheiro. Chegamos ao hotel as 14:40 e nosso check in não foi liberado, somente após as 15hrs como previsto na reserva, mas não vejo dificuldades em liberar um apt 15 min antes para satisfazer um hospede que pagou 700 reais em uma diária.
Stayed 1 night in Feb 2020

6/10 Okay

ERLAN, Maceió AL

Liked: Cleanliness
Campo de Golf totalmente diferente das imagens divulgadas, mal cuidado. Preço de buffets e bar muito caro. Vidro da janela do quarto sujo.
Stayed 3 nights in Feb 2020

8/10 Good

Luciana Florio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Luiz H X

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Decepção, não voltaria

Experiência no clube do hotel foi horrível, necessita de muita manutenção e de pessoal mais capacitado. O hotel não parecia ser quatro estrelas, o café da manhã era um verdadeiro bandejao!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, private beach access, very friendly staff, excellent breakfast spread. I really wish there was an on-site convenience/gift store which sold beach accessories, especially given that the nearest mall is a good few miles away
Stayed 2 nights in Feb 2020

4/10 Poor

Maria D

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Um pesadelo

a estrutura do hotel é fantástica, porém o atendimento, qualidade dos restaurantes e do beach club é lamentável. Viajamos em família, não tivemos o menor suporte, passamos o reveillon numa varanda do hotel sem a menor estrutura, pois o restaurante não servia nada diferente de "misto quente", jantamos no melhor restaurante deles, pagando caro, com um serviço vergonhoso, todos os pratos chegaram em momentos diferentes, frios, sem sabor. Uma grande decepção! Depois de amargar esse mau atendimento, resolvemos nos virar em Recife todos os dias e somente voltar para dormir no hotel. Jamais voltaremos e nem recomendaremos!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Tudo que foi prometido foi cumprido. Excelente serviço e estrutura física.
Stayed 1 night in Jan 2020

6/10 Okay

cristiane

Disliked: Staff & service, property conditions & facilities, room comfort
O Hotel tem ótima estrutura física, porém está precisando de manutenção tanto física como do mobiliário. Tem uma numerosa equipe de profissionais que estão precisando de se reciclagem e melhor desempenhar em suas funções.Talvez até reduzir o quadro. Os cardápios, incluindo café da manhã, devem ser reavaliados.De uma maneira geral Esperava bem mais do hotel pelo que oferece. Rede de hotéis considerada porém deixando muitooo a desejar
Stayed 3 nights in Jan 2020

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom para um descanso

Hotel espetacular, quase tudo bom, só a internet um fracasso. Fala sério, um hotel nessa categoria cobrar internet e a livre não funciona.
Stayed 1 night in Jan 2020

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

poderia ser melhor

O hotel é lindo, a comida muito boa, local maravilhoso, mas o colchão muito mole e chuveiro terrível.
Stayed 1 night in Dec 2019

8/10 Good

NICODEMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natureza com sofisticação

Hotel Sheraton Reserva do Paiva é um excelente hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 1 night in Jan 2020

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I definitely recommend!!

This hotel was so accommodating! From check in to the beach club, everyone was helpful and friendly. I felt the hotel was well priced, super clean, and close to the beach. The only downside was the fact that this area is on a shark super highway so no swimming basically. Nature at work!! But the club was great, nonetheless.Great caipirinhas!!
Stayed 3 nights in Dec 2019