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Hanmer Springs Retreat

Family-friendly motel with coffee shop/cafe and restaurant

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Photo gallery for Hanmer Springs Retreat

Private kitchenette
Room
Billiards
Outdoor dining
Breakfast meal

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Kitchen

Explore the area

Map
35 Hanmer Springs Road, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪13 min walk‬
  • Hanmer Heritage Forest
    ‪3 min drive‬
  • Conical Hill
    ‪7 min drive‬

Rooms & beds

Bedroom

1 King Bed and 1 Single Bed

Spaces

Number of living rooms
Garden

View all photos for Standard Studio

Room

Standard Studio

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Studio

Room

Executive Studio

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Bathtub

Room

Premier Studio, Bathtub

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio

Room

Superior Studio

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

  • 915 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Retreat is in the mountains and near a boardwalk. Hanmer Heritage Forest and Culverden Gallery are cultural highlights, and some of the area's landmarks include Hanmer Springs Thermal Reserve and Waiau Ferry Bridge. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing.

What's nearby

  • A Maze N Golf - 3 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 13 min walk - 1.1 km
  • Chisholm Park - 16 min walk - 1.4 km
  • Hanmer Heritage Forest - 3 min drive - 2.6 km
  • Conical Hill - 7 min drive - 2.6 km

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬9 min walk
  • ‪Sushi & Bowl - ‬13 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬13 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬12 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬15 min walk

About this property

Hanmer Springs Retreat

Family-friendly motel with coffee shop/cafe and restaurant
This motel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space. Change of towels is available on request
Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Accommodation at this 4.5-star motel has kitchenettes with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Filipino, Hindi

Amenities

Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
Parking available

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before 10 AM
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Events

No events allowed
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking allowed: in designated areas

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Hot springs access available from 10:00 AM to 6:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Is Hanmer Springs Retreat pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hanmer Springs Retreat?

Self-parking is free at this property.

What time is check-in at Hanmer Springs Retreat?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanmer Springs Retreat?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hanmer Springs Retreat located?

This family-friendly Hanmer Springs motel is located in a national park, within a 15-minute walk of A Maze N Golf, Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and Hanmer Heritage Forest are also within 1 mile (2 km).

Hanmer Springs Retreat Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay! So close to the hot sorings. Would stay again!
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly helpful and kudos to restaurant staff too. Very helpful in our situation.
Stayed 1 night in Apr 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom is very spacious. The restaurant provided us with a salmon steak meal that was excellent! Make sure you double check that your door is locked because people return from the bars late at night and we had an unexpected visitor at 2am.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Thomas .

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to explore the village and pools from
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a large area with a fantastic view.
Stayed 1 night in Feb 2018

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little run down but ok because of value.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, everything you need for a comfortable stay. Good bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place, huge room. Freezer was partially broken, and was mentioned to reception. There was immediately response
Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Lynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our 1 night stop over. Smaller unit but clean and comfy. Great restaurant on site.
Stayed 1 night in Feb 2025

8/10 Good

Stan

Liked: Property conditions & facilities
The staff were pleasant and very helpful, couldn’t fault them.
Stayed 2 nights in Feb 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The complex is getting more and more run-down through lack of care & maintenance. Exterior lights are hanging off the walls, cigarette butts on the decks. The fridges are never defrosted - completely blocked with ice. There was no milk. The shower head needs a new seal as water blows everywhere from the back of the fitting. I left a personal item in the motel and the owners ignored all requests to get it back. 0/5
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people went out of their way to be helpful and pleasant. A great place to stay for a couple of days. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendky upon check-in. However no reply to 4 messsges left prior to arrival. Very disappointing
Stayed 1 night in Feb 2025

6/10 Okay

Averil

Liked: Staff & service
An average NZ place to stay. Beautiful surroundings
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with beautiful views.
Stayed 1 night in Feb 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Given disabled room with no prior warning

Booked a Supierer Studio room for the weekend to celebrate my wife's 50th Birthday. Arrived after Reception closed 6pm (very early to close) to find they had put us into the disability room complete with Hospital style bathroom. Normally Hotels/ motels would sell these rooms as disability rooms so at least if you book it you know what to expect but beware this place does not specifically advertise it has disability rooms so you book a normal room and there is a chance they will give you one of these rooms. Breakfast was very mediocre, we tried 2 of the breakfast cereals and they were very stale and same for the crackers with the cheese. Coffee did not taste nice at all.
Stayed 2 nights in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say anything wrong about this place hosts and staff could not do enough for us for the 2 days we where there and the room was super clean tidy
Stayed 2 nights in Feb 2025

10/10 Excellent

Aliaon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025