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Aparthotel

Xambé

Aparthotel in Tulum with a 24-hour front desk and an outdoor pool

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Photo gallery for Xambé

Outdoor pool
Property video
Rooftop pool
Exterior
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Place, Jaguar Park
    ‪19 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Choose your unit

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Room

Superior Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Room

Grand Apartment

  • 2260 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Room

Deluxe Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Room

Grand Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Room

Superior Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Room

Grand Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Room

Superior Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Zama, a neighbourhood in Tulum, is home to Xambé . Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
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What's nearby

  • Jaguar Park - 19 min walk - 1.6 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Tulum National Park - 4 min drive - 2.5 km
  • Hospital de Tulum - 7 min drive - 2.5 km
  • Dos Aguas Park - 7 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Jasmine - ‬13 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪Guacamole Club - ‬4 min drive
  • ‪Olio - ‬12 min walk
  • ‪Rossina - ‬9 min walk

About this property

Xambé

Aparthotel in Tulum with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a banquet hall are on-site. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Pet-friendly
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Xambé ?

Self-parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; check-in end time: 2:30 PM. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Checkout is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Jaguar Park are also within 2 miles (3 km).

Xambé Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 53 out of 86 reviews
Rating 8 - Good. 13 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

8.6/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Kadeem

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marie-Andree

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
People from reception helped me to find good places with local food 😋
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

jason j

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Stayed 5 nights in Feb 2025

10/10 Excellent

djeneba

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelika

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing holiday
Stayed 21 nights in Jan 2024

10/10 Excellent

Nahje

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

Yara

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Location is not convenient, hard to find the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern room.
Stayed 1 night in May 2024

10/10 Excellent

Adiba

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Stayed 10 nights in Dec 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities, communication
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities, communication
I absolutely loved everything! Ill be back.
Stayed 2 nights in Mar 2024