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Cheltenham Chase Hotel & Spa

Eco-certified hotel with full-service spa and fitness centre

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Photo gallery for Cheltenham Chase Hotel & Spa

Pool
Exterior
Treatment room
Gym
Living area

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • University of Gloucestershire
    ‪8 min drive‬
  • The Promenade
    ‪10 min drive‬
  • Cheltenham Racecourse
    ‪13 min drive‬

Rooms & beds

Bedroom

1 King Bed

Spaces

Number of living rooms
Garden

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Room

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Room amenity

Deluxe Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Room

Superior Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Room

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cheltenham

Located in Cheltenham, Cheltenham Chase Hotel & Spa is in the business district and near a train station. The Promenade and Gloucester Cathedral are notable landmarks, and travellers looking to shop may want to visit Gloucester Quays and Gloucester Docks. Looking to enjoy an event or a match? See what's going on at Kingsholm Stadium or Cheltenham Racecourse. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • University of Gloucestershire - 8 min drive - 7.9 km
  • Gloucester Quays - 10 min drive - 10.4 km
  • The Promenade - 10 min drive - 9.5 km
  • Gloucester Docks - 10 min drive - 10.1 km
  • Cheltenham Racecourse - 13 min drive - 14.2 km

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • The Old Elm Inn
  • The Cheese Rollers
  • Royal Oak
  • Whittle Inn Brewers Fayre
  • Toby Carvery

About this property

Cheltenham Chase Hotel & Spa

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

Amenities

Pool
Hot tub
Spa
Pet-friendly
Free WiFi
Restaurant

House Rules

Check in after 3:00 PM
Check out before 11 AM
default

Pets

Pets allowed: dogs (limit 2 total)
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Cheltenham Chase Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Cheltenham Chase Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Cheltenham Chase Hotel & Spa?

Self-parking is available for a fee.

What time is check-in at Cheltenham Chase Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cheltenham Chase Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Cheltenham Chase Hotel & Spa located?

Situated in the business district, this spa hotel is within 6 mi (10 km) of University of Gloucestershire, Cheltenham General Hospital and The Promenade. Kingsholm Stadium and Gloucester Cathedral are also within 6 mi (10 km).

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay at this hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Antonia

Liked: Cleanliness, property conditions & facilities
Hotel was
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed numerous times
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Clean, nice staff.
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and great water presure in the shower, bar prices were very expensive.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed atmosphere and setting

We enjoyed using the spa facilities in the morning, although we would have also liked to use them in the evening but they closed about 8pm I think. Breakfast selection was excellent and the service was attentive, yet relaxed and friendly. Surprisingly tranquil setting given the proximity to major roads. Location is therefore very easy to drive to. Plentiful parking.
Stayed 1 night in Mar 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A very comfortable stay of one night. Good pool facility. Friendly service
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good - we were there visiting family and it is within easy reach of surrounding areas.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mrs JMD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very comfortable hotel, we enjoyed the pool area.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
An all round good hotel very convenient for traveling down south from the North we stay here regularly satisfied with everything
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good gym, spa, swimming pool and saunas.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Spotlessly clean room with very comfortable firm bed, nice bathroom with plenty of products and decent shower. The only downside with the shower was the lack of pressure but that is very minor nit picking. We ate in the restaurant with friends and all enjoyed a lovely meal. Breakfast the next morning was delicious and plenty of options. All in all it was a fabulous stay at the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Amazing stop over great hotel excellent facilities and food
Stayed 1 night in Jun 2024

10/10 Excellent

Oliviyera

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for short stay
Stayed 1 night in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel

Was good
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Nice and quiet very clean big bedroom Good breakfast loved it
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop off on the journey home

Great value stay at a very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent, everything as expected of a 4 star hotel. Large room with very comfortable beds. Friendly and helpful staff at reception.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean all staff are wonderful,resturant food could be better with better choices. My wife Had a massage that was amazing by whitney spa products she used were great.
Stayed 1 night in Sep 2024

8/10 Good

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, only down side was the kitchen staff poor on getting food to you, I waited an hour and a half between starter and main course. The problem was dealt with very professionally by the front of house staff
Stayed 1 night in Jan 2025

8/10 Good

Andy

Liked: Staff & service, amenities, property conditions & facilities
Loved our stay , felt safe , breakfast was great, but it looked a little tired
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel of good quality at an extremely reasonable rate. Good find
Stayed 1 night in Aug 2024

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The breakfast was pathetic.
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check, friendly, accommodating staff. Large room, really comfortable bed. Powerful shower. Enjoyed the pool
Stayed 1 night in Sep 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and attention
Stayed 1 night in Jun 2024