Last year I wrote a glowing review for this property. While my family and I enjoyed our stay at this property again this year, I cannot write that same glowing review.
Many things were the same, great location, well laid out, most of the staff was caring and helpful, activities were well planned, room was well equipped, easy walk to beach, pools were nice.
BUT, my biggest complaint this year was parking. Several days we had to circle the lot for up to 30 minutes waiting for someone to leave. over 120 units, over 140 parking spaces, construction workers, employees, guests with multiple vehicles made finding a parking place a lottery. They have a pass system (yellow for a primary car, green for secondary cars and they must goes in the overflow lot), but employees, construction workers, and other contractors didn't apply, and took primary spaces. So 2nd vehicles filled the overflow, and there were not enough primary spaces for all units. We were asked to report when we couldn't park, and at those times some staff were sympathetic, while others were a bit arrogant ("Yes, we know parking is at a premium"). The alternative is the trolley, parking your vehicle over a mile away and riding essentially public transport to the expensive resort. We've vacationed here 3 times now, and this was the first time we've had this problem.
Also, many facilities were broken, the sun deck was closed, the water rinsing station by the main beach entrance didn't work, trash chute was closed so you set the trash out in the hall by the door for pickup, and there was enough construction at our building that if you wanted to sleep in or enjoy a quiet day, well, too bad.
I could see the wonderful resort vacation spot I remembered, overlaid with a sheen of decay and inconvenience.
I might try here again, as I am completely a creature of habit, but this experience might push me to try a different resort next time.