Hi Simonetta – I hope this finds you well!! We had a WONDERFUL time in Italy, and we loved the villa that we had rented through your firm. The welcome staff were friendly, knowledgeable and welcoming, and the property itself was BEAUTIFUL. We don’t have one single complaint, not even a small one! When we had some minor issues, the family down below would send somebody up right away to fix the issue; we couldn’t ask for anything better than that as far as customer service is concerned. All in all, we would DEFINITELY book through your firm again, and I can’t thank you enough for arranging for us to stay in this beautiful villa. One favor I would like to ask you if that’s ok? The owner of our villa, Fabio, was a VERY nice person and when we went to his restaurant in Pompeii he was VERY generous to us and I wanted to ask if you would pass along our many thanks to him and how wonderful the food was and just how much we appreciate his hospitality. I also want to thank you for being available for us and for working hard with us to make sure that we had everything that we needed for the rental of our villa. I will only call you again for the future when we return. Thank you again Simonetta, and I look forward to working together again in the future. Best, James. NJ