This place was a great location. It had a remote check-in and were able to check in early, which was a bonus. The apartment was very roomy, with all 4 of us having our own BR.
We did have issues related to not enough toilet paper, hot water, kitchen accessories and garbage cans/bags.
When the 4 of us arrived there was only 1 garbage can. The apartment has 4 BR, living room, kitchen and 2 baths. There were no extra garbage bags. I contacted the host, who reassured me that the maintenance team would address the issue. We never received any extra bags/garbage cans.
The kitchen was minimally stocked. We didn’t cook much, as the basic items needed were not available. No pizza cutter, no strainer, no hot pads. Limited number of pots, pans and silverware.
When my daughter attempted to take a shower, there was no hot water. We were told that not everyone could take a shower all at once. That was obvious to us, and had not been the case. I believe the water heater only held 50 liters. Not a lot for 4 people.
Also on arrival, there was only 1 extra roll of toilet paper in the whole house. That was not enough for 4 people for 3 days. They were tiny rolls. Not big like at home.
We were told “The maintenance team tells me that they have left the supply of toilet paper and garbage bags that the accommodation requires and even a little more.” They told us to buy more if we run out. Not the best customer service.